Cafe/Restaurant Manager

Mantra Group; Sydney; On-site; AUD 77,000 - 85,000; Full time

Job summary

Accor is seeking passionate Restaurant or Café Managers for roles across Sydney, Melbourne and Brisbane. You will lead daily outlet operations, greet guests, oversee reservations, supervise Food and Beverage Attendants, and ensure service standards are met.

The ideal candidate has RSA, a background in 5-star hotel supervision, excellent communication, strong organisational skills, and the ability to manage multi-priority tasks and a flexible roster including weekends.

Qualifications

• RSA certification required.
• 5-star hotel background as Supervisor/Manager in food service preferred.
• Excellent communication skills with stakeholders.
• Highly organised with ability to prioritise and meet deadlines.
• Willingness to work mornings, evenings, weekends and public holidays.

Responsibilities

• Greet guests and escort to tables and manage seating.
• Schedule dining reservations and supervise service standards.
• Train and monitor Food & Beverage attendants; ensure accuracy in records and till balances.
• Oversee opening/closing procedures and maintain outlet standards.
• Maintain stock levels and conduct daily briefings and logs.
• Monitor payroll costs and maximise profitability.

Skills

RSA Certification

Strong communicator

Organised

Flexible roster

Job description

Job Type: Permanent position | Full time position

Job Description

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. We are hiring for multiple positions across Sydney, Melbourne, and Brisbane! As our next Restaurant or Café Manager, you will:

• Ensure Team

Members greet guests and escorts them to tables

• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team

Member time records

• Manages all Team

Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required

• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team

Members

• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team

Members alike

• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

What we are looking for:

• A strong communicator with well-developed stakeholder management
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
• The possession of a valid RSA
• 5-star hotel background as a Supervisor/Manager in a food service field
• Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets
• The ability to remain calm when under pressure
• The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Annual Base Salary: $76,515 - $85,000 Why work for Accor? With over 400 hotels in Australia and

New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals. Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun. Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.