Cafe Partnerships Lead | Coffee & Hospitality

Black Market Roasters; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Company vehicle

Autonomy over schedule

Ongoing training & development

Performance incentives

Supportive team

Job summary

Black Market Roasters is seeking a Café Partnerships Lead to manage a portfolio of independent cafe partners, train their teams, and bring new cafes into the Black Market family. You’ll stay hands-on with coffee each week and earn commission on new business you win.

The role offers a base salary of $80,000 plus super, with commission for growing partnerships and performance incentives. You’ll have company vehicle support and substantial autonomy over your week, with ongoing training and

Qualifications

• Solid experience in a professional cafe or barista experience in specialty coffee
• Strong espresso calibration and recipe skills
• Confident milk texturing and latte art
• Experience with commercial espresso machines and grinders
• Calm and capable behind a busy bar
• Warm, clear communication and a genuine interest in people
• Curious about the business side of cafes

Responsibilities

• Look after and support our cafe partners
• Train and coach cafe teams on coffee and workflow
• Help pack and dispatch the coffee from the roastery
• Deliver coffee to your clients in the work van
• Help with calibration and recipes
• Do preventative maintenance and troubleshoot machines and grinders
• Build genuine, long term relationships with owners and their teams
• Meet cafe owners and welcome new cafes into Black Market
• Help with coffee and product deliveries and dispatch

Skills

Specialty coffee

Espresso calibration

Milk texturing

Espresso machines

Calm under pressure

Clear communication

Business mindset

Job description

Cafe Partnerships Lead | Coffee & Hospitality

This role takes your coffee skills out of one cafe and into many. You'll look after a portfolio of independent cafe partners and support their teams. You'll also build relationships that bring new cafes into the Black Market family. Along with a solid base, you'll earn commission on the new business you bring in, so your income grows as your portfolio does. You'll still be hands on with coffee every week. This role needs strong specialty coffee experience behind the bar.

Key responsibilities

• Look after and support our cafe partners
• Train and coach cafe teams on coffee and workflow
• Help pack and dispatch the coffee from the roastery
• Deliver coffee to your clients in the work van
• Help with calibration and recipes
• Do preventative maintenance and troubleshoot machines and grinders
• Build genuine, long term relationships with owners and their teams
• Meet cafe owners and welcome new cafes into Black Market
• Help with coffee and product deliveries and dispatch

About you

• Solid experience in a professional cafe or barista experience in specialty coffee
• Strong espresso calibration and recipe skills
• Confident milk texturing and latte art
• Experience with commercial espresso machines and grinders
• Calm and capable behind a busy bar
• Warm, clear communication and a genuine interest in people
• Curious about the business side of cafes

About us

Black Market started with humble beginnings in a Sydney garage in 2010. Today we're a wholesale coffee roaster, a cafe coaching business and a hospitality training RTO, with a community of independent cafe partners we're proud to support.

$80,000 base + super

Commission on new business you bring in

Performance incentives for growing your existing partners

A Black Market vehicle for work

Plenty of autonomy over how you plan your week

Ongoing coffee, training and professional development

Backing from our coffee, training, marketing and operations teams

A supportive, inclusive team that values great people as much as great coffee