Coffee Roaster / Assistant

Decaf Co; Melbourne; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Small team

Two brands

Pay based on skill

Roasting training

Free coffee

Job summary

Decaf Co in Melbourne's Tullamarine roastery is seeking a coffee roaster with a passion for precision and coffee obsession. You’ll split time between roasting and packing across 1kg, 15kg and 30kg roasters, with daily tasks including order fulfillment via Shopify and inventory checks.

This is a long-term, growth-focused role with training, potential full-time progression by late 2026/2027, and access to all the coffee you can drink.

Qualifications

• Roasting experience is a plus; obsession with coffee matters.
• Tech-fluent and comfortable with software and AI tools.
• Australian Citizen or Permanent Resident only; driving required.

Responsibilities

• Roast on 1kg, 15kg, and 30kg roasters.
• Pack daily online orders for Bonacci Coffee and Decaf Co.
• Use Shopify and other tools to manage orders and inventory.
• Provide customer service via email, chat, and phone.
• Maintain a clean, organized production space and monitor supplies.

Skills

Roasting

Inventory management

Customer service

Tech-fluent

Tools

Shopify

Inventory tools

Job description

We're a small tight knit team (5-6 Staff), family-owned specialty roastery in Tullamarine running two brands under one roof.

Bonacci Coffee is our caffeinated arm. Decaf Co is our decaf exclusive brand. Together we roast for thousands of customers across Australia and cafes around Melbourne.

We roast every day and we care a lot about getting it right.

The role

You’ll be working across three roasters (1kg, 15kg, 30kg), running anywhere from 3 to 20 roasts in a day depending on order volume.

The work is roughly 50/50 between roasting and packing, with packing usually edging ahead. Roasting is a numbers game, not an art and being quick to act matters, so we need someone who moves with intent and is obsessed with all things in specialty coffee, pays attention to the finest details and did I say, obsessed with coffee?

This role starts at 3 days per week as we train you up and by the New Year you’ll be on 4-5 days/week. Although this could change as we approach Black Friday period and Christmas/New Year closures, it’s always a chaotic time of year.

This is a long-term hire. We’re investing in someone who wants to grow with the business as we scale across Australia and our recent launch into Austin, Texas. If you’re between roles or filling time, this one isn’t for you.

What you’ll be doing

Roasting on 1kg, 15kg and 30kg roasters

Packing daily online orders for Bonacci Coffee and Decaf Co

Using Shopify and other online tools to manage orders and inventory

Customer service touchpoints by email, chat and occasionally over the phone

Keeping the production space clean, organised, and running on time

Being aware of supplies running low and ordering as required

About you

The roastery runs on tech. Roasting software, Shopify, inventory tools, customer service platforms, AI tools, troubleshooting equipment when something goes sideways. Being genuinely comfortable around software and computers isn’t a nice-to-have here. It’s most of the job.

Our ideal person is:

Tech-fluent and curious. You pick up new software fast. You’ve probably built things for yourself: a website, a gaming rig, a personal project, automations, something. You’re the person friends call when their computer breaks. You use AI tools because they’re useful, not because someone told you to.

An absolute coffee geek. You think about origins, processes, extractions. You taste actively. You read about coffee for fun. Roasting experience is a plus, but obsession matters more.

Experienced as a coffee roaster, OR so obsessed with coffee that you’re hungry to learn roasting and you’ll do whatever it takes to land this role. Happy to start with packing while you train and earn your stripes as a roaster.

Shopify-comfortable is a bonus. If you haven’t used it, you should be the kind of person who’d be up to speed in a week.

Strong on customer service. Clear, calm, and helpful in writing and in person.

Detail-focused. Roasting and packing both reward people who notice small things.

Australian Citizen or Permanent Resident only. We are not able to accept applicants on any form of working visa. Please do not apply if you are on a visa. Your application will not be considered.

You must have a car and be able to drive. Our warehouse is in Tullamarine and public transport access is painfully limited.

Looking for a long-term commitment. Not a short or medium-term stopover.

What we offer

A small, tight-knit team in a family-owned business that genuinely cares about its people

The chance to work across two specialty brands with real growth and momentum

Pay based on skill and experience, discussed at interview

Roasting training if you tick every other box but haven’t roasted commercially before

A clear path to full-time work in late 2026 / 2027

All the coffee you can drink. Caffeinated or otherwise.