Cafe Manager

PRRS BURNSIDE PTY LTD; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

PRRS BURNSIDE PTY LTD in Adelaide is seeking a full-time hospitality management professional to lead the venue, guide front and back-of-house teams, control costs and stock, and work with directors to improve operational performance.

You will oversee daily operations, schedule staff, plan menus with chefs, manage purchasing and budgets, ensure food safety and service standards, and coordinate events, while delivering a consistently positive guest experience.

Qualifications

• AQF Diploma or higher in hospitality management, or three years of equivalent experience.
• Experience running operations in a busy cafe or dining venue.
• Staff leadership, rostering, training and performance management abilities.
• Stock control, purchasing, labour and food cost awareness.
• Strong customer service, communication and problem-solving skills.

Responsibilities

• Plan, organise and control daily cafe and restaurant operations to deliver efficient service and a consistently positive guest experience.
• Roster and develop front and back-of-house staff, including performance feedback and workplace induction.
• Plan menus and service initiatives with chefs and directors, considering customer demand, quality, pricing and operational requirements.
• Manage labour allocation, purchasing, stock levels and supplier relationships in line with approved budgets.
• Maintain accurate records of stock, costs, sales and financial transactions, and report on key operational performance indicators.
• Monitor labour, food and operating costs and implement practical measures to improve productivity, profitability and waste control.
• Maintain high standards of food and beverage presentation, dining‑area appearance, cleanliness and customer service.
• Ensure compliance with food safety, responsible service of alcohol, work health and safety and other applicable legal and company requirements.
• Plan and coordinate private functions, group bookings and special events, including menus, staffing, suppliers and client requirements.
• Respond to customer feedback and complaints promptly and use the findings to improve service delivery.

Skills

Leadership

Rostering

Staff training

Budgeting

Customer service

Problem solving

Education

AQF Diploma or higher in hospitality management

Hospitality management experience 3+ years

Job description

This is a full-time management position for a practical and commercially minded hospitality professional. You will organise and control the venue, guide front and back-of-house employees, manage costs and stock, and work closely with the directors to improve operational performance.

Key responsibilities

Plan, organise and control daily cafe and restaurant operations to deliver efficient service and a consistently positive guest experience.

Select, roster, train, supervise and develop front and back-of-house employees, including performance feedback and workplace induction.

Plan menus and service initiatives in consultation with chefs and directors, considering customer demand, quality, pricing and operational requirements.

Manage labour allocation, purchasing, stock levels and supplier relationships in line with approved budgets.

Maintain accurate records of stock, costs, sales and financial transactions, and report on key operational performance indicators.

Monitor labour, food and operating costs and implement practical measures to improve productivity, profitability and waste control.

Maintain high standards of food and beverage presentation, dining‑area appearance, cleanliness and customer service.

Ensure compliance with food safety, responsible service of alcohol, work health and safety and other applicable legal and company requirements.

Plan and coordinate private functions, group bookings and special events, including menus, staffing, suppliers and client requirements.

Respond to customer feedback and complaints promptly and use the findings to improve service delivery.

About you

A relevant AQF Diploma or higher qualification and relevant hospitality management experience, or at least three years of relevant experience where experience is relied on instead of a formal qualification.

Demonstrated experience managing the operations of a busy cafe, restaurant or comparable dining venue.

Strong staff leadership, rostering, training and performance‑management capability.

Practical knowledge of stock control, purchasing, labour costs, food costs, budgets and operational reporting.

Sound knowledge of food safety, responsible service of alcohol and work health and safety requirements.

Excellent customer service, communication, organisation and problem‑solving skills.

The ability to work under pressure, make sound decisions and remain involved in daily operations without losing management oversight.

Current RSA and Responsible Person approval, or the ability to obtain the approvals required for the role.

Strong coffee knowledge and practical barista experience, including espresso preparation, milk texturing and latte art.

Basic wine knowledge, including familiarity with common wine varieties and appropriate service.

About us

L'Americano Espresso Bar is an Italian‑inspired hospitality venue located within Coco Republic at Burnside Village.