Cafe manager

Buoy oh Buoy; Gold Coast City; On-site; AUD 65,000 - 80,000; Full time

Job summary

Priha Pty Ltd trading as Buoy Oh Buoy in Paradise Point, Queensland, is seeking an experienced Café Manager to oversee day-to-day operations of our established cafe.

You will supervise staff, coordinate front-of-house with the kitchen, maintain high customer service standards and contribute to the cafe's financial performance.

Applicants with hospitality or management qualifications and a track record in busy cafe environments are encouraged to apply.

Qualifications

• Supervise and coordinate staff across shifts.
• Prepare rosters and allocate duties.
• Stock control, purchasing and supplier management.
• Understand food‑service operations and safety requirements.
• Strong communication, customer service and organisational skills.
• Ability to monitor costs, sales and operational performance.
• Hospitality or management qualifications will be regarded favourably.

Responsibilities

• Manage day-to-day cafe operations and front-of-house coordination with the kitchen.
• Prepare staff rosters and monitor performance.
• Manage purchasing, inventory and supplier liaison.
• Coordinate menu planning with the chef and kitchen team.
• Implement cost-control measures and maintain profit margins.
• Ensure compliance with food safety and WHS regulations.
• Address customer feedback and maintain high service standards.
• Contribute to initiatives to improve efficiency and customer experience.

Skills

Staff supervision

Roster planning

Supply management

Customer service

Cost control

Communication

Organisation

Problem solving

Education

Hospitality/Management qualification

Job description

Priha Pty Ltd trading as Buoy Oh Buoy is seeking an experienced Café Manager to oversee the day-to‑day operations of our established café in Paradise Point, Queensland.

The successful applicant will be responsible for managing café operations, supervising staff, coordinating front‑of‑house activities with the kitchen team, maintaining high customer service standards, and contributing to the operational and financial performance of the business.

Key responsibilities

Manage the day-to-day operations of the café, including front‑of‑house operations and coordination with the kitchen team.

Prepare staff rosters, allocate duties and monitor employee performance.

Manage purchasing and inventory control and liaise with suppliers.

Coordinate with the chef and kitchen team regarding menu planning, seasonal changes and pricing.

Implement cost‑control measures, minimise wastage and assist in maintaining appropriate profit margins.

Ensure compliance with food safety, workplace health and safety and relevant regulatory requirements.

Manage customer feedback and complaints and maintain high customer service standards.

Contribute to initiatives designed to improve operational efficiency, customer experience and business performance.

Skills and experience

The successful applicant should have:

Demonstrated experience supervising and coordinating staff.

Experience preparing rosters and allocating staff duties.

Experience with stock control, purchasing and supplier management.

Understanding of food‑service operations, food safety and workplace requirements.

Strong communication, customer service and organisational skills.

Ability to monitor costs, sales and operational performance.

Strong problem‑solving skills and the ability to manage a busy hospitality environment.

Relevant hospitality or management qualifications will be regarded favourably.