Cafe Coordinator

Belgravia Leisure; Melbourne; Presencial; AUD 30 000 - 41 000; Tempo parcial

Resumo da oferta

Belgravia Leisure is seeking a Café Coordinator for Keilor East Leisure Centre. You will drive the cafe team to meet sales targets and participate in daily operations to achieve KPIs while maintaining first-class service and compliance with health regulations.

The role requires mornings, evenings and weekend availability, cash handling with POS experience, and the ability to promote healthy options while representing the centre with a friendly, energetic approach.

Qualificações

• Current First Aid (Level 2) & CPR.
• Current Police Check.
• Working with Children Check.
• Food Handling Certificate.
• Legally entitled to work in Australia.

Responsabilidades

• Lead, coach and inspire a cafe team.
• Drive day-to-day café operations to meet budgeted targets.
• Provide excellent service to all customers.
• Promote healthy food options and product range.
• Ensure QA and Health Department regulations compliance.
• Cash handling and POS operations.

Conhecimentos

Barista skills

Customer service

Flexible during peak

Positive attitude

Descrição da oferta de emprego

VIC, Keilor East Leisure Centre - Keilor East 3033

• Build your own team and leave a legacy with the culture you create.
• Do you possess the skills and ability to build, develop and lead an enthusiastic team?
• Rare opportunity to be part of opening and managing a new state of the art facility.

The Role

We are seeking an experienced Cafe Coordinator to drive the team to achieve our sales targets. In this hands‑on role, you will participate in the day to day operation of the café to achieve budgeted sales targets and KPIs.

Our Cafe Coordinator needs to have the highest level of customer service skills.

The primary responsibility of our Cafe Coordinator is to deliver first class service to our patrons ensuring the kiosk operates effectively and efficiently within Health Department Regulations. Always aligning yourself with our Mission, Vision and Values.

Key areas of responsibility include:

• Ability to lead, coach and inspire a cafe team
• Provide excellent customer service to all customers
• Provide information on our product range, including promoting healthy food options
• Maintaining the appearance and presentation of the café
• Replenished condiments as needed
• Meet the requirements of the centre’s food safety plan
• Ensure all cleaning and maintenance is carried out according to specified quality standards
• Follow health and safety guidelines
• Cashier experience, taking orders and handling cash
• Apply sound cash handling principals and use of Point of Sale (POS) systems
• Promote the centre's services and programs to our patrons
• Develop and maintain good working relations with patrons
• Ability to work mornings, evenings and weekends. Hours may increase during the centre's peak periods

Skills & Attributes:

• Positive, friendly, helpful and energetic work style
• Coffee making/ barista skills
• Ability to be flexible during the centre's peak periods
• Best in class customer service skills

Essentials:

• Current First Aid (Level 2) & CPR
• Current Police Check
• Working with Children Check
• Food Handling Certificate
• Legally entitled to work in Australia

About the Site

Keilor East Leisure Centre includes a number of facilities that benefit many of the local community including 50m heated outdoor pool, 25m indoor lap pool, learn to swim pool, warm water program pool, spa, steam and sauna, as well as an indoor water playground for young children.

There is also be multi-purpose rooms for health and fitness classes, gym, wellness, café, family change rooms and creche, all with a high level of regard to disability access. Thus, ensuring that Belgravia Leisure continues its purpose and mission of “connecting community to leisure” and in turn providing every member of the community the opportunity to take advantage of this incredible facility.

About the Perks

As a staff member of Belgravia Leisure you will also have access to all the leisure facilities in the Moonee Valley area, including Ascot Vale Leisure Centre and Queens Park Swimming Pool.

About the Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

This is a part time opportunity; the successful applicant will be available to work across a span of hours across the week, including weekend work. To be eligible to apply for this position you must be eligible to work in Australia, with a valid driver licence and be willing to undergo a background check if requested.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We're happy to adjust our recruitment process to support accessibility needs - reach out to us [e-mail]

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement