Business Transformation Lead

Leadology; Warrnambool; Hybrid; AUD 110,000 - 145,000; Full time

Benefits offered by this job

Salary packaging benefits

Above-award remuneration

Job summary

Mpower is seeking an experienced Business Transformation Lead to guide a portfolio of strategic initiatives across South West Victoria, working directly with the CEO to improve service delivery and long-term sustainability. The role is 0.6–1.0 FTE, hybrid, and 12-month fixed-term, with emphasis on non-IT business transformation rather than technical implementation.

You will drive organisational change, lead projects from concept to implementation, and coordinate across service models, governance

Qualifications

• Experience leading strategic initiatives and organisational change.
• Strong stakeholder engagement and communication skills.
• Ability to translate priorities into practical outcomes and business cases.

Responsibilities

• Lead strategic projects from concept through to implementation.
• Drive service transformation and sector reform readiness.
• Oversee practical AI and innovation initiatives and process improvements.
• Build organisational capability and manage change with stakeholders.

Skills

Business transformation

Change management

Business analysis

Project leadership

Job description

Shape the future of one of South West Victoria's most respected community organisations.

Mpower has been supporting individuals, families and communities across South West Victoria for more than 50 years. As we navigate significant sector reform, service evolution and organisational change, we are seeking an experienced Business Transformation Lead to help drive the next chapter of our journey.

This newly created position works directly with the CEO to lead a portfolio of strategic initiatives that improve service delivery, strengthen organisational capability, support innovation and ensure long-term sustainability. The role is initially being offered on a 12 month fixed-term basis.

This is NOT an IT or Technical role.

While technology, AI and business systems will form part of several projects, we are specifically seeking a business-focused change leader who can bring people together, improve processes, lead organisational change and drive practical outcomes. Deep technical expertise is not required.

Direct access to and partnership with the CEO

Opportunity to influence organisation-wide transformation

Flexible 0.6 to 1.0 FTE arrangement

Hybrid working options available

Above-award remuneration plus salary packaging benefits

Meaningful work that strengthens services and communities across South West Victoria

Diverse portfolio spanning service models, operational improvement, AI adoption, sustainability and continuous improvement initiatives

About the role

You will lead strategic projects from concept through to implementation while supporting:

Service transformation and sector reform readiness

Practical AI and innovation initiatives

Business process improvement

Organisational capability building

Change management and stakeholder engagement

Evidence-based decision making and business case development

About you

Your professional experiences have likely been across some or all of the following domains:

Business transformation

Change management

Business analysis

Program or project leadership

You'll bring experience coordinating complex initiatives, engaging stakeholders and turning strategic priorities into practical outcomes. Most importantly, you'll know how to move projects from discussion to sustainable implementation.

Flexible Location

While regular collaboration across Mpower locations is required, noting the head office location of Warrnambool, hybrid arrangements are available and the role is offered between 0.6 and 1.0 FTE by negotiation.