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Mpower, a long-standing community organisation in South West Victoria, is seeking a Business Transformation Lead to steer a portfolio of strategic initiatives while collaborating with the CEO. The role focuses on improving service delivery, organisational capability, and sustainability, with flexibility across locations and a 0.6 to 1.0 FTE arrangement.
This is not a purely IT role; the emphasis is on leading people, processes and change management to deliver practical outcomes.
Mpower has been supporting individuals, families and communities across South West Victoria for more than 50 years. As we navigate significant sector reform, service evolution and organisational change, we are seeking an experienced Business Transformation Lead to help drive the next chapter of our journey.
This newly created position works directly with the CEO to lead a portfolio of strategic initiatives that improve service delivery, strengthen organisational capability, support innovation and ensure long-term sustainability. The role is initially being offered on a 12 month fixed-term basis.
While technology, AI and business systems will form part of several projects, we are specifically seeking a business-focused change leader who can bring people together, improve processes, lead organisational change and drive practical outcomes. Deep technical expertise is not required.
While regular collaboration across Mpower locations is required, noting the head office location of Warrnambool, hybrid arrangements are available and the role is offered between 0.6 and 1.0 FTE by negotiation. Relocation is not necessary.
Direct access to and partnership with the CEO
Opportunity to influence organisation-wide transformation
Meaningful work that strengthens services and communities across South West Victoria
Diverse portfolio spanning service models, operational improvement, AI adoption, sustainability and continuous improvement initiatives
You will lead strategic projects from concept through to implementation while supporting:
Service transformation and sector reform readiness
Practical AI and innovation initiatives
Business process improvement
Organisational capability building
Change management and stakeholder engagement
Evidence-based decision making and business case development
Your professional experiences have likely been across some or all of the following domains:
Business transformation
Change management
Business analysis
Program or project leadership
You'll bring experience coordinating complex initiatives, engaging stakeholders and turning strategic priorities into practical outcomes. Most importantly, you'll know how to move projects from discussion to sustainable implementation.