Business Systems Manager - HCM - Sydney

GrainCorp; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

GrainCorp in Sydney seeks a Business Systems Manager to lead a team supporting SAP SuccessFactors and related HR applications. You will drive improvements across HR processes, manage quarterly releases, and ensure system uptime with governance over incidents and changes.

Work closely with process owners, stakeholders and external vendors to deliver efficient solutions and robust HR systems that support the business globally from Sydney.

Qualifications

• Experience with SAP SuccessFactors modules for HR processes.
• Ability to design HR processes and system solutions.
• Experience coordinating with vendors and project teams.
• Familiarity with release management and quarterly deployments.

Responsibilities

• Lead a team of Business Systems and Support Analysts for SAP SF apps.
• Identify and implement improvements across HR systems landscape.
• Manage SuccessFactors quarterly releases and testing cycles.
• Provide governance for incident management and service requests.
• Coordinate with developers and vendors for effective solutions.
• Oversee system testing, training, user acceptance and upgrades.

Skills

SAP SuccessFactors

HR process design

Vendor management

Release management

Tools

ServiceNow

Job description

Role: Business Systems Manager - HCM
Location: Sydney

About our team

What did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed, and industrial customers around the world, we’re proud to be leading the way in sustainable agriculture.

About the role

GrainCorp is currently seeking a Business Systems Manager to Lead a team of Business Systems and Support Analysts to support and improve SAP SuccessFactors applications and associated solutions. The responsibilities of the role will include:

• Work closely with subject matter experts, process owners and key stakeholders to identify, analyse, and implement improvement opportunities across your area of responsibility
• Lead involvement in defining and implementing the future of the transactional landscape
• Provide application support governance, continuous improvement, and application portfolio ownership to maintain key business applications uptime
• Manage IT service management incidents, problems, service requests and enhancements
• Work with developers and external vendors to provide the most effective and efficient solution to meet the business need
• Co-ordinate system testing, training, user acceptance and validation testing of solutions, production changes and upgrades to applications

About your experience

Candidates will have prior experience in business systems analysis working withSAP SuccessFactors. Candidates will also display:

• Experience with HR business process designs and systems solutions with SAP SuccessFactors key modules (Recruitment Management, Onboarding, Employee Central, Compensation, Performance & Goals, Learning)
• Managing SuccessFactors Quarterly Releases
• Experience with service management tools e.g. ServiceNow and Level 2/3 Support processes
• Vendor management and working with vendor resources to achieve project and application support outcomes

In addition to providing proof of working rights and suitable professional referees, progressed candidates will be required to undertake a national police check.