Business Systems Manager - HCM

GrainCorp; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

GrainCorp is seeking a Business Systems Manager to lead a team of Business Systems and Support Analysts, focusing on SAP SuccessFactors implementations and continuous improvement across HR applications. You will collaborate with subject matter experts and stakeholders to deliver effective, scalable solutions and ensure application uptime.

You will manage quarterly SuccessFactors releases, coordinate testing and validation activities, and work with external vendors to meet business needs while

Qualifications

• Experience with HR business process designs and systems solutions with SAP SuccessFactors key modules (Recruitment Management, Onboarding, Employee Central, Compensation, Performance & Goals, Learning).
• Managing SuccessFactors Quarterly Releases.
• Experience with service management tools e.g. ServiceNow and Level 2/3 Support processes.
• Vendor management and working with vendor resources to achieve project and application support outcomes.

Responsibilities

• Work closely with subject matter experts, process owners and key stakeholders to identify, analyse, and implement improvement opportunities across your area of responsibility.
• Lead involvement in defining and implementing the future of the transactional landscape.
• Provide application support governance, continuous improvement, and application portfolio ownership to maintain key business applications uptime.
• Manage IT service management incidents, problems, service requests and enhancements.
• Work with developers and external vendors to provide the most effective and efficient solution to meet the business need.
• Co-ordinate system testing, training, user acceptance and validation testing of solutions, production changes and upgrades to applications.

Skills

SAP SuccessFactors

HR processes design

Stakeholder management

Vendor management

ServiceNow

Tools

ServiceNow

Level 2/3 Support

Job description

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Role: Business Systems Manager - HCM
Location: Sydney

About our team

What did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed, and industrial customers around the world, we’re proud to be leading the way in sustainable agriculture.

About the role

GrainCorp is currently seeking a Business Systems Manager to Lead a team of Business Systems and Support Analysts to support and improve SAP SuccessFactors applications and associated solutions. The responsibilities of the role will include:

• Work closely with subject matter experts, process owners and key stakeholders to identify, analyse, and implement improvement opportunities across your area of responsibility
• Lead involvement in defining and implementing the future of the transactional landscape
• Provide application support governance, continuous improvement, and application portfolio ownership to maintain key business applications uptime
• Manage IT service management incidents, problems, service requests and enhancements
• Work with developers and external vendors to provide the most effective and efficient solution to meet the business need
• Co-ordinate system testing, training, user acceptance and validation testing of solutions, production changes and upgrades to applications

About your experience

Candidates will have prior experience in business systems analysis working with SAP SuccessFactors. Candidates will also display:

• Experience with HR business process designs and systems solutions with SAP SuccessFactors key modules (Recruitment Management, Onboarding, Employee Central, Compensation, Performance & Goals, Learning)
• Managing SuccessFactors Quarterly Releases
• Experience with service management tools e.g. ServiceNow and Level 2/3 Support processes
• Vendor management and working with vendor resources to achieve project and application support outcomes

In addition to providing proof of working rights and suitable professional referees, progressed candidates will be required to undertake a national police check.