Business Systems Analyst

Waverley Council; Sydney; On-site; AUD 112,000 - 129,000; Full time

Benefits offered by this job

Fitness Passport

Employee Assistance Program (EAP)

Wellness initiatives

Job summary

Waverley Council invites applications for an Enterprise Systems Analyst who will bridge business needs and technology. You will partner with front-line teams, ICT specialists and vendors to upgrade and implement core applications, while improving data quality and automation.

A strong focus on stakeholder communication and translating requirements into practical specs is essential. Ideally you bring 3-5 years’ experience in business analysis or application support, with hands-on ERP/CRM

Qualifications

• 3-5 years in business analysis, business systems or application support (or equivalent capability), plus relevant tertiary qualifications or equivalent experience
• Hands-on experience with enterprise applications such as ERP, CRM, finance, asset management or customer service platforms
• Experience with enhancements, upgrades, implementations or testing
• Great stakeholder skills and the ability to turn requirements into clear specifications
• A sharp, analytical, problem-solving mind and strong communication

Responsibilities

• Partner with teams across Council to uncover what they need and where systems can do more
• Turn those needs into clear, practical specifications
• Help deliver upgrades, implementations and integrations of our core applications
• Work alongside ICT specialists, project teams and vendors from design through to testing and rollout
• Fix problems at the source - improving processes, data quality and automation

Skills

Stakeholder management

Analytical thinking

Communication

Requirements gathering

Testing experience

Education

Tertiary qualifications

Tools

ERP

CRM

Finance systems

Asset management systems

Customer service platforms

Job description

Behind every service Waverley deliver is a system that has to work. Be the person who makes those systems work better for our community and the staff who serve it.

Enjoy turning messy problems into smart, practical fixes? Join our Enterprise Systems team and sit right where business meets technology - working with frontline teams, ICT specialists and vendors to improve the applications Council runs on.

What you’ll get to do

• Partner with teams across Council to uncover what they need and where systems can do more
• Turn those needs into clear, practical specifications
• Help deliver upgrades, implementations and integrations of our core applications
• Work alongside ICT specialists, project teams and vendors from design through to testing and rollout
• Fix problems at the source - improving processes, data quality and automation

What you’ll bring

• 3-5 years in business analysis, business systems or application support (or equivalent capability), plus relevant tertiary qualifications or equivalent experience
• Hands-on experience with enterprise applications such as ERP, CRM, finance, asset management or customer service platforms
• Experience with enhancements, upgrades, implementations or testing
• Great stakeholder skills and the ability to turn requirements into clear specifications
• A sharp, analytical, problem-solving mind and strong communication

Not an expert in TechnologyOne or Infor Pathway? That's fine - we value strong enterprise systems experience and a willingness to learn. Bonus points for NSW local government experience, an understanding of integrations, APIs and reporting, or exposure to Agile, ITIL or PRINCE2.

Culture

At Waverley Council, our values of Respect, Integrity, Innovation, Collaboration and Care guide how we work together, deliver, lead and support our community.

Why join Waverley

• Permanent role with a salary of $ 112,331.06 - $ 129,180.70 plus 12% super
• Flexibility that works: an agile working policy
• Work that matters: your improvements are felt by the whole community
• A supportive, inclusive team and a culture built on values
• Offices in Alexandria and Bondi Junction, close to transport and cafes - and a council between the city and the sea
• Fitness Passport, EAP and wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we're committed to helping you stay healthy

We are committed to providing an accessible and inclusive recruitment process. If you require adjustments or support at any stage, please contact our People and Culture team at ***********@waverley.nsw.gov.au.

Waverley Council is committed to providing equal employment opportunities to all candidates. We value diversity. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups.

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure safety.