Business Support Officer

Emery H.R.; Newcastle; On-site; AUD 55,000 - 75,000; Full time

Job summary

Emery H.R. in Newcastle is seeking a mature, reliable administrator to support corporate services.

You will format high-quality reports and manage business documentation, travel arrangements, diary management for two executives, and daily office operations from a central desk. You will oversee document management across on-prem folders and SharePoint, coordinate inductions and medical assessments, and manage a fleet of about 10 vehicles.

Qualifications

• Advanced Microsoft Word skills to format complex documents.
• Experience in administration, office coordination or executive support.
• Strong written and verbal communication, organisation and time-management skills.
• Ability to prioritise independently and handle confidential information.

Responsibilities

• Format and compile high-quality reports, proposals, and other documents with advanced Word formatting.
• Coordinate domestic and international travel arrangements for project work.
• Provide diary management for two executives and oversee daily office operations.
• Manage document management systems across on-prem folders and SharePoint.
• Coordinate employee inductions and medical assessments.
• Manage a fleet of approximately 10 vehicles, including servicing and booking.

Skills

Advanced Word processing

Time management

Communication

Confidentiality

Tools

Microsoft Word

SharePoint

Office 365

Job description

This is a unique opportunity to join a Newcastle based professional services company with international offices. Reporting to the Corporate Services Manager, you will provide dependable administrative support while taking ownership of important business documentation and daily office coordination. Although based at the reception desk, this is not a high-volume reception role; the desk provides a central base from which you will coordinate a varied workload across the business.

This role will suit someone who is mature, calm and resourceful, and who values making a meaningful contribution over status or where they sit. You will be recognised for how well you juggle competing priorities, solve problems and deliver high-quality work. You will confidently work through a daily to-do list with minimal supervision, use sound jugdement and follow tasks through to completion.

Key responsibilities will include:

Format and compile high-quality reports, proposals, tender submissions, expressions of interest and other business documentation, applying advanced Microsoft Word skills and exceptional attention to detail.

Coordinate domestic and international travel, including responding to urgent, last-minute arrangements for project work.

Provide general administrative support across the business, including diary management for two executives and coordination of daily office operations.

Manage the organisation's document management systems across on-premises folders and SharePoint, maintaining accurate, consistent and accessible records.

Coordinate employee inductions and medical assessments.

Manage a fleet of approximately 10 vehicles, including organising servicing and cleaning and booking vehicles in and out.

What you will bring:

Advanced Microsoft Word skills, including the ability to format complex reports, proposals and other professional documents to a consistently high standard.

Previous experience in administration, office coordination, executive support or a comparable role.

Strong written and verbal communication, organisation and time-management skills.

Sound judgement, initiative and practical problem-solving skills.

The ability to prioritise independently, work through a daily task list without close supervision and deliver under pressure.

An understanding and commitment to confidentiality.

Flexibility is important. From time to time, typically around once a month, you may need to assist outside normal business hours to support international offices or an urgent deadline. This could include a report required at short notice or arranging last-minute travel for project work. In return, the company offers genuine flexibility.

This is a full-time, permanent position working 8.00 am to 5.00 pm, Monday to Friday. The successful candidate is eligible for participation under theRDO scheme. An attractive salary package will be negotiated commensurate with the skills and capabilities required.