Business Support & Culture Associate

Platinum Pacific Partners; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Study support and ongoing professional

Birthday leave and additional leave

HR and training resources

Job summary

Platinum Pacific Partners in Sydney is seeking a proactive Business Support & Culture Associate to keep the office running smoothly and actively contribute to a positive employee experience. You will blend office coordination with team engagement, training administration and People & Culture support to help the business grow and thrive.

You will join a close-knit, high-performing team that values trust, collaboration and strong relationships, with opportunities to develop broader skills within a

Qualifications

• Experience in office coordination, business support, administration, executive support, events or People & Culture coordination.
• Strong organisational skills and the ability to manage competing priorities with excellent attention to detail.
• A proactive, practical approach and willingness to take ownership of routine tasks and new initiatives.
• Excellent communication and interpersonal skills with the confidence to engage with employees, senior stakeholders, visitors and external suppliers.
• Strong Microsoft 365 skills, including Outlook, Teams, Word, Excel and PowerPoint, with exposure to SharePoint an advantage.

Responsibilities

• Office Coordination & Administration: maintain a professional, organised and welcoming office; coordinate catering, supplies and hospitality; greet visitors; liaise with building management and suppliers; support general administration.

Skills

Office coordination

Communication

Attention to detail

People & culture interest

Tools

Microsoft 365

Outlook

Teams

SharePoint

Intranet platforms

Job description

Our client, a growing Australian investment manager, is looking for a proactive and people-focused Business Support & Culture Associate to join their Sydney team.

This is a varied opportunity for someone who enjoys keeping an office running smoothly while playing an active role in creating a positive employee experience. Combining hands-on office coordination with team engagement, training administration and People & Culture support, the role offers plenty of variety and the opportunity to develop broader skills within a growing financial services business.

You’ll be joining a close-knit, high-performing team that values trust, accountability, collaboration and strong relationships. This is an environment where initiative is encouraged, contributions are recognised and everyone plays a part in the success of the business.

Key Responsibilities

Office Coordination & Administration

• Maintain a professional, organised and welcoming office environment, ensuring meeting rooms and shared spaces are well presented and guest-ready.
• Coordinate catering, refreshments, office supplies and general hospitality requirements.
• Welcome visitors and provide a professional first point of contact for the business.
• Liaise with building management, cleaners, suppliers and external IT providers to resolve facilities and office support requirements.
• Manage general administration and provide practical support across the team.

Team Engagement & Employee Experience

• Coordinate quarterly Town Halls, team meetings, social events, birthdays, volunteering initiatives and the annual end-of-year function.
• Prepare and distribute the weekly team bulletin, keeping employees informed of business updates and upcoming activities.
• Develop and coordinate staff recognition initiatives that celebrate contribution, teamwork and company values.
• Support onboarding and offboarding, ensuring new starters have a smooth and welcoming introduction to the business.
• Coordinate conferences, workshops, travel and accommodation arrangements as required.

People & Culture & Training Support

• Assist with employment documentation, job descriptions, offer letters, contracts and employee records using established templates and processes.
• Provide administrative support for People & Culture initiatives, internal communications and employee-related projects.
• Coordinate training sessions, workshops and compliance training, including invitations, attendance records, reminders and follow-up.
• Help develop engaging training materials, resources and intranet content.
• Support the ongoing development of the company's HR information system, onboarding workflows and people-related processes.

Systems & Project Support

• Assist with maintaining and improving the company intranet, training resources and internal communication tools.
• Provide practical administration and technology support, including user set-up, Outlook requests and system updates.
• Contribute to a range of office, technology and People & Culture projects as the business continues to grow.

What We're Looking For

• Experience in office coordination, business support, administration, executive support, events or People & Culture coordination.
• Strong organisational skills and the ability to manage competing priorities while maintaining excellent attention to detail.
• A proactive, practical approach and a willingness to take ownership of both routine tasks and new initiatives.
• Excellent communication and interpersonal skills, with the confidence to engage with employees, senior stakeholders, visitors and external suppliers.
• Strong Microsoft 365 skills, including Outlook, Teams, Word, Excel and PowerPoint, with exposure to SharePoint an advantage.
• Confidence using technology and an interest in improving processes, systems and training resources.
• A genuine interest in employee engagement, workplace culture and developing broader People & Culture experience.

Above all, you'll be someone who takes pride in the details, enjoys helping others and understands how a well-run workplace contributes to a positive team culture.

What's on Offer?

• A varied role with exposure to office operations, employee engagement and People & Culture.
• The opportunity to contribute ideas and take ownership of initiatives within a growing business.
• One work-from-home day per week.
• Generous leave benefits, including birthday leave, loyalty leave and additional Christmas/New Year leave.
• Study support and a commitment to ongoing professional development.
• A collaborative, inclusive and close-knit team environment.

If you're an organised, hands-on professional who enjoys bringing people together and making a positive contribution to workplace culture, this is an excellent opportunity to broaden your experience within financial services.