Business Operations Coordinator

ABCO Health Care Pty Ltd; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

ABCO Health Care Pty Ltd in Melbourne is seeking a career-minded Business Operations Coordinator to own daily administration, bookkeeping, and sales-support tasks. The role works closely with the General Manager in a hands-on environment to cover bank reconciliations, invoicing, order processing and logistics coordination.

You will manage data in ERP/CRM systems, maintain product and inventory records, and support office routines.

Qualifications

• Senior administration and office management experience.
• Solid bookkeeping and bank reconciliation skills.
• Proficiency with database-driven ERPs, CRMs, and accounting platforms.
• Strong communication and attention to detail.

Responsibilities

• Perform daily bank reconciliations, customer invoicing, supplier bill processing, AR follow-ups, and month-end reporting support.
• Process customer orders, prepare sales quotes, and provide product information.
• Coordinate freight bookings, generate dispatch documents, and liaise with production on delivery timelines.
• Maintain accurate order, product, and inventory data within internal systems (ERP/CRM).
• Oversee general office routines, file management, and process administration.

Skills

Senior admin

Office management

Operations coord

Tools

ERP/CRM

Job description

We are seeking a career minded, experienced, proactive, and detail-driven Business Operations Coordinator to take ownership of our core daily administration, internal bookkeeping, and operational sales support. Working directly with the General Manager, you will be the engine room of our daily office functions. This role is ideal for a senior administrator or operations all-rounder who thrives in a hands-on environment covering everything from daily financial reconciliations and quote and sales processing to logistics dispatch coordination.

Key responsibilities

Perform daily bank reconciliations, customer invoicing, supplier bill processing, accounts receivable follow-ups, and month-end financial reporting support.

Act as the first point of contact for phone and email inquiries, process customer orders, prepare sales quotes, and provide product information.

Coordinate freight bookings, generate dispatch documentation, and communicate daily with production to align order delivery timelines.

Maintain accurate order, product, and inventory data within internal business management systems.

Oversee general office routines, file management, and process administration.

About you

Proven background in senior administration, office management, or operations coordination (manufacturing or distribution background highly regarded).

Solid accounting/bookkeeping capability (daily bank reconciliations, AR/AP).

Strong computer literacy and proficiency with database-driven ERPs, CRMs, and accounting platforms.

Excellent telephone manner, customer service orientation, and clear written communication.

Strong attention to detail, job-costing accuracy, and multi-tasking skills.

About us

We are a well-established Australian manufacturer of specialised equipment for clinical and medical environments. Operating from our Dandenong South facility with a dedicated team of 12 staff, we combine the quality and responsiveness of a close-knit local manufacturer with a strong market presence across Australia. We take pride in Australian manufacturing, custom engineered solutions, and delivering exceptional service to our long-standing healthcare client base.

Permanent, full-time stability with a reputable local manufacturer.

High-autonomy role working directly alongside business leadership.

Immediate start