Business Improvement Manager

FVS Fire; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

FVS Fire is seeking a Business Improvement Manager in Brisbane, QLD 4000, for a full-time role. You will drive operational efficiency, process optimisation, and business growth, identifying opportunities and leading improvement initiatives across the organisation.

You will work with cross-functional teams to implement changes, monitor KPIs, and ensure standardised procedures. A strong background in lean/six sigma and data-driven problem solving is essential.

Qualifications

• 3+ years in a business improvement, process optimisation, or operational management role.
• Experience with lean, six sigma or similar continuous improvement methodologies.
• Strong analytical and problem-solving skills with data-driven insights.
• Proven project management experience and delivering measurable results.
• Excellent communication with stakeholders at all levels.

Responsibilities

• Analyse current business processes and systems to identify inefficiencies.
• Develop and implement improvement initiatives to boost efficiency and reduce costs.
• Collaborate with departments to define challenges and solutions.
• Monitor KPIs and track progress of improvement projects.
• Prepare reports and presentations documenting findings and recommendations.
• Lead cross-functional teams through change and transitions to new processes.
• Establish standardised procedures for consistency across the organisation.
• Provide training and support on new processes and tools.

Skills

Lean

Six Sigma

Data analysis

Project management

Communication

MS Office

BI tools

Education

Bachelor's degree in Business/Engineering

Lean/Six Sigma certification

Tools

Excel

Power BI

Tableau

Job description

FVS Fire is a leading provider of fire safety and protection solutions, dedicated to safeguarding businesses and communities across Australia. With a commitment to excellence, innovation, and customer service, we specialise in delivering comprehensive fire safety systems, maintenance, and consultation services. Our team is passionate about creating safer environments and building long-term partnerships with our clients. We pride ourselves on our professional expertise, reliability, and dedication to continuous improvement.

About the role

We are seeking a Business Improvement Manager to join FVS Fire on a full-time basis in Brisbane, QLD 4000. This is a strategic position that plays a crucial role in driving operational efficiency, process optimisation, and business growth across our organisation. You will be responsible for identifying opportunities for improvement, implementing process enhancements, and fostering a culture of continuous improvement throughout the company. This role is integral to ensuring FVS Fire remains competitive, efficient, and focused on delivering exceptional value to our customers and stakeholders.

Key responsibilities

• Conduct comprehensive analysis of current business processes and systems to identify inefficiencies and areas for improvement
• Develop and implement business improvement initiatives that enhance operational efficiency, reduce costs, and improve service delivery
• Collaborate with departmental teams to understand their challenges and work together on targeted solutions
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of improvement initiatives
• Prepare detailed reports and presentations documenting findings, recommendations, and progress on improvement projects
• Lead cross-functional teams in implementing process changes and managing transition to new systems or procedures
• Establish best practices and develop standardised procedures to ensure consistency across the organisation
• Provide training and support to staff on new processes, systems, and improvements
• Identify opportunities for technological solutions and digital transformation to enhance business operations
• Maintain accurate documentation of improvement projects, timelines, and outcomes for future reference and learning

What we're looking for

• Proven experience (3+ years) in a business improvement, process optimisation, or operational management role
• Strong knowledge of lean, six sigma, or other continuous improvement methodologies
• Excellent analytical and problem-solving skills with the ability to interpret data and draw meaningful conclusions
• Demonstrated experience in project management and delivering measurable results
• Strong communication skills with the ability to present findings and recommendations to stakeholders at all levels
• Proficiency in Microsoft Office Suite and experience with data analysis tools or business intelligence software
• Ability to work collaboratively across departments and manage relationships with diverse teams
• Excellent organisational skills with attention to detail and the ability to manage multiple projects simultaneously
• Bachelor's degree in Business, Management, Engineering, or a related discipline (or equivalent professional experience)
• Professional certification in process improvement (Lean, Six Sigma, or similar) is desirable

What we offer

FVS Fire is committed to creating a rewarding workplace where employees can thrive and grow. We offer competitive remuneration commensurate with experience, a collaborative work environment, and opportunities for professional development. We provide a comprehensive benefits package that includes superannuation contributions, health and wellbeing support, and access to training and development programmes. We recognise the importance of work-life balance and offer flexible working arrangements where possible to support our team's wellbeing. Our company culture emphasises innovation, teamwork, and continuous learning, providing opportunities for career progression and skill development within a dynamic and forward-thinking organisation.