Business Development Representative

Metcash; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

5th week of annual leave

2 well-being days

1 volunteer day annually

Career growth opportunities

Job summary

Metcash is seeking a Business Development Representative to cover South Sydney, South Coast and Southern Highlands. You will grow profitable sales, win new business and build strong customer partnerships across FMCG and foodservice categories.

This role offers ownership of a diverse territory and close collaboration with customers to uncover new markets and expand existing accounts. You will use commercial insight to identify opportunities, communicate promotional programs and manage pricing

Qualifications

• Sales experience with strong customer service.
• Experience in foodservice or convenience markets.
• Strong communication and relationship-building skills.
• Effective organisation, call-cycle planning and territory management.
• Ability to interpret sales data and identify growth opportunities.
• Familiarity with CRM systems.

Responsibilities

• Deliver targeted new business revenue and profitable sales growth.
• Prospect for new customers across FMCG and foodservice markets.
• Build trusted relationships with customers throughout your territory.
• Identify new categories and solutions that increase customer value.
• Communicate promotional programs and commercial opportunities.
• Manage customer contract pricing and conduct regular reviews.
• Use CRM, customer data and BI sales reports to optimise territory coverage.
• Partner with Telesales, field sales, branch, purchasing and suppliers to deliver excellent customer outcomes.

Skills

Sales experience

Customer service

CRM proficiency

Territory management

Communication skills

Tools

CRM software

Job description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale, convenience, foodservice and QSR customers across Australia. Some of these brands include Campbells, Superior Food Services, Independent Grocers (NT), Mooloolah River Fisheries, Sealanes, Southern Cross Marines and global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia.

About The Opportunity

We have an exciting full-time opportunity for a Business Development Representative to join our Food Service & Convenience Field Sales team. Covering the South Sydney, South Coast and Southern Highlands territory, you will grow profitable sales, win new business and build strong customer partnerships across FMCG and foodservice categories.

This is an opportunity to take ownership of a diverse territory, work directly with customers and use your commercial insight to uncover new markets, introduce new categories and grow existing accounts.

In this Role

• Deliver targeted new business revenue and profitable sales growth.
• Prospect for new customers across FMCG and foodservice markets.
• Build trusted relationships with customers throughout your territory.
• Identify new categories and solutions that increase customer value.
• Communicate promotional programs and commercial opportunities.
• Manage customer contract pricing and conduct regular reviews.
• Use CRM, customer data and BI sales reports to optimise territory coverage.
• Partner with Telesales, field sales, branch, purchasing and suppliers to deliver excellent customer outcomes.

What are we looking for?

• Sales experience supported by strong customer service capability.
• Previous experience in foodservice or convenience markets.
• Strong communication and relationship-building skills.
• Effective organisation, call-cycle planning and territory management skills.
• Confidence interpreting sales data and identifying growth opportunities.
• Intermediate Microsoft application skills and familiarity with CRM systems.
• A proactive, results-focused approach to business development.
• Adaptability, collaboration and a commitment to continuous learning.

What’s On Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

• Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

Join us and be part of something bigger!

About Us

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.