Business Development Manager | Building Products & Materials

Hardware General; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Weekly pay

Job summary

Hardware & General, a family-owned building products retailer in Sydney, is hiring a Business Development Manager to lead our Inside Sales team, manage builder/tradie/developer clients, and drive growth from Brookvale. Based on-site, the role blends sales and operations, with responsibility for quotes, orders, process improvements, and new business opportunities.

Leadership experience is valued, but we welcome those ready to take the next step.

Qualifications

• Background in sales, account management, estimating, contract administration or business.

Responsibilities

• Lead and coach Internal Account Managers.
• Grow existing customer accounts and develop new business.
• Oversee quoting, order processing and follow-up for Field Sales.

Skills

Leadership

Sales

Account management

Quoting

Job description

Business Development Manager | Building Products & Materials

Business Development Manager | Building Products & Materials

Be part of what's next at Hardware & General.

Hardware & General is building on more than 60 years of success with fresh thinking, ambitious growth plans and a clear vision for the future.

We're growing, evolving and investing in our people. Now, we're looking for a driven, commercially minded individual to join us in a newly created leadership role.

You'll have experience in business development and might already lead a team, or you could be ready to take that next step. If you're confident, motivated by results and excited by the opportunity to learn, grow and make your mark, we'd love to hear from you.

About the role

Based on site at our Brookvale office, this role combines sales and operations. You'll lead our Inside Sales team, manage your own portfolio of builder, tradie and developer clients, and help the Field Sales team manage quotes and orders. You'll also drive process improvements and look for new business opportunities.

You'll have the opportunity to:

• Lead, coach and develop a team of Internal Account Managers.
• Grow existing customer accounts, retain customers and develop new business.
• Oversee cross-branch quoting, order processing and quote follow-up for the Field Sales team.
• Manage incoming phone, web enquiries and ensure all customer enquiries are handled promptly and professionally, with a focus on sales opportunities.
• Monitor sales performance, KPIs and quote conversion to identify opportunities for improvement.
• Work with Field Sales, branches and internal teams to improve processes, service and business results.
• Help shape the structure, processes and future direction of the Inside Sales team.

About you

Your background could be in sales, account management, estimating, contract administration or business.

You'll bring commercial thinking, strong planning and organisational skills, and the ability to build relationships across teams. You're comfortable balancing customer needs, sales opportunities and day-to-day operational demands.

You don't need to have held this exact title before or tick every box. We're looking for someone who is naturally confident, proactive, analytical and great with people - someone who can lead a team, improve how things are done and take ownership of results.

Experience in quoting, inbound sales enquiries or building supplies would be valuable, along with the ability to learn and adapt as the business grows.

You communicate well, take initiative, enjoy solving problems and are motivated by achieving results. You may have skills and qualities that don't necessarily show up on a resume - and that's exactly what we'd like to discover.

Why Hardware & General?

Family-owned since the 1960s, we've grown to around 300 employees and 28 stores across Sydney. We're proud of our history, but we're focused on what's next.

• An opportunity to make an impact by shaping a growing team and improving how we work.
• Career progression based on performance and results.
• A supportive, energetic and down-to-earth team.
• Weekly pay and a full-time role based at our Brookvale head office.

We believe skills can be taught, experience can be gained and great people can grow into great leaders. What matters is your attitude, confidence, initiative, commercial thinking and willingness to learn.

Our recruitment process is your opportunity to sell yourself and show us what makes you different. Don't rule yourself out if you're unsure about your experience. You never know - this could be the opportunity you've been looking for!

Think beyond your work history. Tell us about the qualities that make you stand out - perhaps your ability to influence others, your natural confidence, your ambition, your problem-solving skills, your commercial thinking or your drive to succeed.