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Peppers Marysville is seeking a commercially driven Senior Business Development Manager based in Melbourne to drive new business acquisition across corporate, conferencing, events and leisure markets. You will build lasting client relationships, collaborate with Revenue and Marketing, and travel to Marysville for site opportunities and client engagements.
You will lead proposals, manage key accounts and work with the Sales, Revenue and Marketing teams to position Peppers Marysville as a premier
Based in Melbourne, with regular travel to the beautiful Marysville region, this is an exciting opportunity to drive business growth for one of Victoria’s most unique resort destinations. Nestled amongst the stunning Yarra and Cathedral Ranges, Peppers Marysville offers guests a premium escape surrounded by nature, fresh mountain air and the charm of regional Victoria.
Featuring 100 stylish guest rooms, Andiamo Restaurant & Bar, and purpose-built conference and event facilities, Peppers Marysville is a sought‑out destination for corporate retreats, conferences, celebrations and leisure escapes. Combining breathtaking surroundings with contemporary facilities and exceptional service, the resort delivers memorable experiences for both business and leisure guests.
We are seeking a commercially driven and relationship‑focused Senior Business Development Manager to join our team, based in Melbourne. This role will focus on identifying new business opportunities, developing strategic partnerships and driving revenue growth across the corporate, conferencing, events and leisure markets. It is an exciting opportunity to represent a distinctive regional destination, build lasting client relationships and make a meaningful contribution to the resort’s continued commercial success.
Job Description
As Senior Business Development Manager, you will be responsible for driving new business acquisition, expanding market opportunities and building long‑term client relationships to support the ongoing growth of Peppers Marysville.
Working closely with the Revenue and Marketing teams, you will identify opportunities, develop targeted business development initiatives and convert prospects into profitable, long‑term partnerships. You will play a key role in positioning Peppers Marysville as a preferred destination for corporate retreats, conferences, events and leisure stays.
About the Role
This role offers the opportunity to combine strategic relationship building with hands‑on business development, representing an exceptional hospitality destination and contributing directly to its growth and success.
Qualifications
You will bring:
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Key Responsibilities of the role include;
Acquiring new clients
Owning, managing and responding to RFQ’s, RFI’s and RFP’s
Developing quotes and proposals in conjunction with the Black Box Solutions team
Managing selected key accounts
Establishing and maintaining client relationships across all levels of the organisation
Managing contract renewals for selected existing clients
Development and maintaining an active account plan for key clients
Running regular innovation and roadmap sessions with clients
Pitching solutions and services
Engaging the Solutions and Innovation team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps
Selling value to avoid discounting
Achieving and maintaining Vendor certifications
Rigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis
Achieving quarterly and annual Revenue and Gross Margin targets.
Understanding of the business benefits delivered by integrated CX technologies, including Contact Centre, Contact Centre as a Service (CCaaS) platforms and cloud transformation solutions and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions
High level of business and commercial acumen with an in‑depth knowledge of the CX industry (contact centre) and its current events
Understanding of, and abides by, the principles and practices of strategic, value‑based selling
Identifies client needs and translates these into sales opportunities for Black Box
Develops and maintains productive relationships with clients, prospective clients, consultants and vendor partners
Exceptional interpersonal, presentation and negotiation skills to engage clients at all levels
Excellent Communication skills – both written and oral
The ability to handle pressure and meet tight deadlines
Strong organisational skills and attention‑to‑detail with the ability to multi‑task and prioritise well in a fast‑paced, dynamic work environment
6+ years’ experience with proven track records of exceeding quota and key performance metrics.
Qualification: Bachelor’s degree in business, marketing and/or IT preferred but not essential
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We offer market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance. Career progression: Build a long‑term career with clear development pathways, supported by free webinars, training events and learning courses. Comprehensive benefits: Incentive, Motion‑provided uniforms, parental‑leave top‑up support and confidential wellbeing support through our Employee Assistance Program. Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options. Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more. Recognition that matters: Celebrate your contribution through peer recognition, service‑milestone awards and our employee referral program.
Ongoing benefits include incentive, uniform, parental‑leave top‑up support and confidential wellbeing support. The role offers immersive benefits such as a flexible, inclusive culture, training, and growth opportunities across multiple disciplines. The role also brings an E‑Commerce focus in the Australian market, ensuring you grow your expertise and return on investment.
Key responsibilities: this role includes interface with sales, marketing and technology teams to achieve revenue growth. The figure of $5M to $30M is the revenue target for the key accounts. The promotion of the role is part of a new business strategy that includes client relationships, the product pipeline, and a well-defined innovation roadmap. The company focuses on development, bachelor's degree in business, an essential qualification. The talent is required to hold at least a bachelor’s degree from a university and to have 5+ years of experience in sales or product marketing. The specific experience includes working in B2B or enterprise software. The role requires building strong business relationships with senior stakeholders, and the ability to develop and present compelling proposals, negotiate, and manage contracts in a fast‑paced environment. It also requires local experience in the region, a current driver’s licence, and the ability to travel.