Business Development Executive

Hyatt Hotels Corporation; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Assistance Program

Career development & growth

Dynamic work environment

Discounts on accommodation & dining

Job summary

Hyatt Place Melbourne Essendon Fields is seeking a dynamic Business Development Manager to oversee corporate and MICE sales, building strong client relationships and driving hotel revenue through proactive sales efforts. The role requires targeting high-yield accounts, negotiating rates, and contributing to strategic sales initiatives.

The ideal candidate will have hospitality or marketing background, solid CRM experience, and excellent communication skills to develop a robust client portfolio

Qualifications

• Proven track record in sales or business development within hospitality or MICE sectors.
• Understanding of market trends, competitor activities and client needs.
• Experience using CRM systems such as Salesforce or Opera for pipeline management.
• Excellent verbal and written communication with keen attention to detail.

Responsibilities

• Follow a structured sales plan to secure high-yield corporate and MICE accounts.
• Meet weekly and monthly targets for corporate room nights, MICE revenue and outlets sales.
• Develop and execute sales and marketing strategies to drive business growth.
• Negotiate rates, prepare proposals and respond to inquiries within timelines.
• Host familiarisation tours and site inspections for prospective clients.

Skills

Sales experience

Hospitality knowledge

Strong communication

Analytical skills

Education

Degree in Hospitality, Business or Marketing

Tools

Salesforce

Opera

Job description

Hyatt Place Melbourne Essendon Fields is Australia's first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields' retail and commercial precinct.

Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne's Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation.

About the Role

Hyatt Place Melbourne Essendon Fields is looking for a dynamic Business Development Manager to oversee corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales. This role focuses on building strong client relationships, securing high-yielding corporate and group accounts, and driving hotel revenue through strategic and proactive sales efforts.

Main Responsibilities

Some of the responsibilities for this position include:

• Follow a structured sales plan to secure high-yield corporate and MICE accounts, boosting occupancy and revenue.
• Meet weekly and monthly targets for corporate room nights, MICE revenue and hotel outlet sales as per the budget.
• Contribute to the development and execution of sales and marketing strategies to drive business growth.
• Negotiate rates, prepare proposals and respond to corporate room block and group booking inquiries within required timeframes.
• Host familiarisation tours and site inspections for prospective clients, aligning with Hyatt brand standards.
• Proactively prospect and grow a portfolio of corporate and group accounts for conferencing and accommodation.
• Respond to client queries promptly and ensure timely follow-ups to close deals successfully.
• Build and maintain strong relationships with new and existing clients, ensuring regular communication and professional interactions.
• Identify new business opportunities, represent the hotel at events, collaborate with partners and assist with promotional campaigns to drive revenue.

Qualifications

• Relevant degree in Hospitality, Business or Marketing is an advantage.
• Proven track record in a sales or business development, particularly in the hospitality or MICE (Meetings, Incentives, Conferences, and Exhibitions) sectors.
• Understanding of the hospitality industry including market trends, competitor activities and client needs.
• Knowledge of revenue and yield management including related tools is highly regarded.
• Familiarity with technology including Microsoft Office Suite and CRM systems (Salesforce, Opera).
• Strong analytical and reporting skills.
• Excellent verbal and written skills with the ability to focus on accuracy and detail.
• Exceptional customer service skills with the ability to foster and maintain professional relationships both internally and externally to the hotel.

Description

About Hyatt Place Melbourne Essendon Fields

Hyatt Place Melbourne Essendon Fields is Australia's first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields' retail and commercial precinct.

Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne's Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation.

About the Role

Hyatt Place Melbourne Essendon Fields is looking for a dynamic Business Development Manager to oversee corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales. This role focuses on building strong client relationships, securing high-yielding corporate and group accounts, and driving hotel revenue through strategic and proactive sales efforts.

Main Responsibilities

Some of the responsibilities for this position include:

• Follow a structured sales plan to secure high-yield corporate and MICE accounts, boosting occupancy and revenue.
• Meet weekly and monthly targets for corporate room nights, MICE revenue and hotel outlet sales as per the budget.
• Contribute to the development and execution of sales and marketing strategies to drive business growth.
• Negotiate rates, prepare proposals and respond to corporate room block and group booking inquiries within required timeframes.
• Host familiarisation tours and site inspections for prospective clients, aligning with Hyatt brand standards.
• Proactively prospect and grow a portfolio of corporate and group accounts for conferencing and accommodation.
• Respond to client queries promptly and ensure timely follow-ups to close deals successfully.
• Build and maintain strong relationships with new and existing clients, ensuring regular communication and professional interactions.
• Identify new business opportunities, represent the hotel at events, collaborate with partners and assist with promotional campaigns to drive revenue.

Qualifications

• Relevant degree in Hospitality, Business or Marketing is an advantage.
• Proven track record in a sales or business development, particularly in the hospitality or MICE (Meetings, Incentives, Conferences, and Exhibitions) sectors.
• Understanding of the hospitality industry including market trends, competitor activities and client needs.
• Knowledge of revenue and yield management including related tools is highly regarded.
• Familiarity with technology including Microsoft Office Suite and CRM systems (Salesforce, Opera).
• Strong analytical and reporting skills.
• Excellent verbal and written skills with the ability to focus on accuracy and detail.
• Exceptional customer service skills with the ability to foster and maintain professional relationships both internally and externally to the hotel.

What we offer

• With enriching work comes amazing rewards! Just some of our employee benefits include:
• Employee Assistance Program
• Opportunities for career development and growth
• A dynamic and supportive work environment
• Discounts on accommodation and dining at Hyatt properties worldwide
• Free on-site Parking & Essendon Fields Precinct Discounts

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt