Business Development Executive

Hyatt Place; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Opportunities for career development

Dynamic and supportive work env.

Discounts on accommodation and dining

Job summary

Hyatt Place Melbourne Essendon Fields is seeking a dynamic Business Development Executive to drive corporate and MICE business with a proactive sales approach. You will focus on acquiring new business and developing existing client relationships to meet revenue targets.

In this role you will negotiate rates, prepare proposals, host site inspections, and collaborate with revenue management to maximize yield. A hospitality or marketing background and CRM experience are preferred.

Qualifications

• Degree in Hospitality, Business or Marketing preferred.
• Proven sales or business development track record in hospitality or MICE.
• Understanding of market trends, client needs, and revenue management.
• Strong MS Office and CRM skills with attention to detail.

Responsibilities

• Meet weekly and monthly goals for corporate room nights, MICE revenue, and outlets.
• Develop and execute sales and marketing strategies to grow business.
• Negotiate rates, prepare proposals, and respond to inquiries.
• Host familiarisation tours and site inspections for prospective clients.
• Build partnerships with corporate clients and PCOs for repeat business.
• Oversee MICE bookings and logistics for seamless events.
• Collaborate with revenue management to maximize yield and monitor market trends.
• Maintain records, update systems, and provide sales reports.

Skills

Sales experience

CRM knowledge

Microsoft Office

Analytical skills

Customer service

Hospitality industry knowledge

Education

Hospitality/Business/Marketing degree

Tools

Salesforce

Opera PMS

Job description

Hyatt Place Melbourne Essendon Fields is seeking a dynamic Business Development Executive to drive corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) business with an emphasis on pro-active sales.

This role is essential for acquiring new business and developing existing client relationships.

Main Responsibilities

• Meet weekly and monthly goals for corporate room nights, MICE revenue, and hotel outlet sales in line with budget.
• Support the development and execution of sales and marketing strategies to grow business.
• Negotiate rates, prepare proposals, and respond to corporate room block and group booking inquiries within required timeframes.
• Host familiarisation tours and site inspections for prospective clients, ensuring alignment with Hyatt brand standards.
• Build and maintain strong partnerships with corporate clients and PCOs to drive repeat business.
• Oversee MICE event bookings and logistics, ensuring seamless execution and client satisfaction.
• Collaborate with revenue management to maximize yield and monitor market trends for competitive positioning.
• Maintain accurate records, update systems, and provide regular sales and revenue reports to management.

Qualifications and Experience

• Relevant degree in Hospitality, Business or Marketing is an advantage.
• Proven track record in a sales or business development, particularly in the hospitality or MICE (Meetings, Incentives, Conferences, and Exhibitions) sectors.
• Understanding of the hospitality industry including market trends, competitor activities and client needs.
• Knowledge of revenue and yield management including related tools is highly regarded.
• Familiarity with technology including Microsoft Office Suite and CRM systems (Salesforce, Opera).
• Knowledge of analytical and reporting skills.
• Excellent verbal and written skills with the ability to focus on accuracy and detail.
• Exceptional customer service skills with the ability to foster and maintain professional relationships both internally and externally to the hotel.

What we offer

• Employee Assistance Program
• Opportunities for career development and growth
• A dynamic and supportive work environment
• Discounts on accommodation and dining at Hyatt properties worldwide

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.