Business Analyst – Systems & Digital Transformation

5 PLUS BUSINESS CONSULTING PTY LTD; Sydney; Hybrid; AUD 72,000 - 88,000; Full time

Job summary

5 PLUS BUSINESS CONSULTING PTY LTD – Sydney NSW is seeking a Business Analyst to join our systems and digital transformation practice. The role involves partnering with clients, consultants and technical specialists to translate business needs into clear requirements for system changes and automation.

Based in Sydney, the role is full-time and hybrid, with responsibilities spanning requirements gathering, process mapping, data integration and testing.

Qualifications

• Demonstrated analytical and problem-solving abilities in business analysis or systems projects.
• Strong communication skills to gather and document requirements from clients and stakeholders.
• Well-organised with ability to manage multiple work streams and meet deadlines.
• Ability to translate stakeholder needs into clear process maps, user stories and acceptance criteria.
• Experience collaborating with both business users and technical teams.
• Proactive in identifying gaps and proposing practical system improvements.

Responsibilities

• Meet with clients and internal stakeholders to understand processes, systems and business requirements.
• Analyse workflows to identify gaps, duplicated tasks and opportunities for improvement.
• Document current and proposed processes, functional requirements, user stories and business rules.
• Define data flows, integration needs and validation requirements across systems.
• Collaborate with consultants and tech specialists to ensure proposed solutions meet needs.
• Prepare test scenarios and support UAT, recording defects and changes.
• Create process and user documentation and support implementation and future improvements.

Skills

Analytical thinking

Communication skills

Organisational skills

Client-facing

Education

Tertiary qualification in IT/IS/CS/BI Systems

Tools

Jira

Confluence

Power BI

Job description

Business Analyst – Systems & Digital Transformation

5 PLUS BUSINESS CONSULTING PTY LTD – Sydney NSW

Job Type: Permanent position | Full time position

Job Description

Business Analyst – Systems & Digital Transformation

• *5 Plus Business Consulting Pty Ltd (5PBC)**

Sydney, NSW | Full-time | Hybrid

• *$80,000 + superannuation**

About 5PBC 5PBC is a Sydney-based business and technology consulting firm. We help organisations improve how their existing systems, data and operational processes work together, with a focus on finance, compliance and business operations. Our work includes system integration, workflow improvement and automation.

Depending on the project, this may involve accounting and payroll systems, CRM platforms, spreadsheets, reporting tools and document processes. The Role We are looking for a Business Analyst to work with clients, consultants and technical specialists on systems and digital transformation projects.

You will examine how a client currently works, identify where systems or processes create problems, and turn business needs into clear requirements for a proposed solution. You will be responsible for your assigned analysis and documentation, working with the wider project team through testing and implementation. This is a hybrid role.

Working from home, office attendance and client site visits will be arranged according to project and client needs.

Key Responsibilities

• Meet with clients and internal stakeholders to understand their processes, systems and business requirements.
• Analyse existing workflows and identify system gaps, duplicated work and opportunities for improvement.
• Document current and proposed processes, functional requirements, user stories, business rules and acceptance criteria.
• Examine how information moves between systems and data sources, and define relevant integration, data mapping and validation requirements.
• Work with consultants and technical specialists to clarify requirements and review whether proposed solutions meet the agreed business needs.
• Prepare test scenarios, support system and user acceptance testing, and document defects and agreed changes.
• Prepare process and user documentation, and support implementation and subsequent improvements.

Projects may involve processes such as financial reconciliation, payroll exceptions, approvals, reporting and document review.

Skills and Experience

• A tertiary qualification in Information Technology, Information Systems, Computer Science, Business Information Systems or a related discipline.
• At least one year of relevant professional experience in business analysis, systems analysis, technology consulting or a similar systems-focused role.
• Experience translating stakeholder needs into process maps, functional requirements, user stories or acceptance criteria for changes to business systems.
• Practical exposure to workflows or data moving between business systems, with involvement in system testing or user acceptance testing.
• Experience working with both business stakeholders and technical team members.
• Strong analytical, communication and organisational skills, with the ability to take ownership of assigned work.

Desirable Experience

• Exposure to ERP, CRM, accounting, payroll or document management systems.
• Experience with system integration, workflow automation, reporting or data analysis.
• Familiarity with Jira, Confluence, Power BI or similar tools.
• Experience in a client-facing role or with teams working across different locations.
• Additional language skills that may help with client or project team communication.

What We Offer

You will work on a range of client systems and business processes alongside experienced consultants and technical specialists.

As 5PBC's work across Australia and the Asia-Pacific region develops, there may also be opportunities to participate in international projects or travel where relevant. Travel is not a requirement of the role.

Please include examples of relevant business analysis or systems work, particularly your contribution to requirements, process analysis, testing or implementation.