Senior Business Systems Analyst

ZERHUSEN Kartonagen GmbH; City of Brisbane; Hybrid; AUD 166,000 - 203,000; Full time

Benefits offered by this job

Hybrid work model

Onsite 3 days per week

Competitive daily rate

Professional development opportunities

Supportive team culture

Job summary

LAB3 is a leading Azure engineering practice in Australasia, seeking a Senior Business Systems Analyst passionate about digital transformation and AI to bridge business and tech in a complex enterprise.

This 6-month Brisbane contract requires onsite presence at least 3 days per week, delivering digital, data and AI initiatives while engaging stakeholders and driving measurable value.

Qualifications

• Senior BA/Business Systems Analyst with experience delivering complex technology and transformation initiatives.
• Strong stakeholder management and ability to translate requirements into practical solutions.
• Experience across digital, data, AI initiatives and system integration.
• Familiarity with Agile, Waterfall, or hybrid delivery environments.
• Excellent communication and facilitation across technical and non-technical audiences.
• Experience in Financial Services or regulated industries is a plus.

Responsibilities

• Contribute to the delivery of digital, data, and AI initiatives across project and BAU environments.
• Develop, communicate, and monitor change plans, schedules, and milestones.
• Collaborate with business stakeholders, technical teams, vendors, and control functions to ensure fit-for-purpose solutions.
• Build and maintain strong stakeholder relationships and provide timely documentation and recommendations.
• Lead adoption and continuous improvement of best-practice business analysis methodologies and standards.
• Gather, analyse, and document requirements; conduct fit-gap analyses and support testing, deployment and enablement.
• Perform current-state and future-state process mapping to drive alignment.

Skills

Stakeholder management

Business analysis

Hybrid delivery

Requirements gathering

Process mapping

Job description

LAB3 is one of the largest Azure engineering practices in the Australasia region with a focus on Cloud & DevOps, Data, IoT & AI, Modern Workplace, Modern Apps &Integration, Security, and Network services.

We are looking for a Senior Business Systems Analyst with a passion for the digital transformation, AI, and business improvement. You'll combine strong analytical and stakeholder engagement skills with the ability to bridge the gap between business and technology, driving meaningful outcomes in a complex enterprise environment.

This is a contract opportunity in Brisbane for an initial 6-month duration with an expectation to be onsite at least 3 days per week.

The Role:

• Contributing to the successful delivery of digital, data, and AI initiatives across both project and BAU environments.

• Developing, communicating, and monitoring change plans, project schedules, and delivery milestones to ensure objectives relating to time, cost, and quality are achieved.

• Collaborating closely with business stakeholders, technical teams, vendors, and control functions to ensure solutions are aligned to business needs, are fit-for-purpose, and deliver measurable value.

• Building and maintaining strong stakeholder relationships through proactive engagement, trusted advisory support, and the timely delivery of high-quality documentation and recommendations.

• Leading the adoption and continuous improvement of best-practice business analysis methodologies, processes, and standards across digital and AI initiatives.

• Demonstrated expertise in gathering, analysing, and documenting business requirements, conducting fit-gap analyses, facilitating process design workshops, and supporting solution configuration, testing, deployment, and user enablement activities.

• Strong process analysis and modelling experience, with current-state (As-Is) and future-state (To-Be) process mapping, with the ability to drive alignment and consensus across diverse stakeholder groups.

The Ideal Candidate:

• Experience as a Business Analyst or Business Systems Analyst delivering complex technology and transformation initiatives.

• Thrives at the intersection of business and technology, translating complex requirements into practical solutions.

• Has strong stakeholder management skills and can confidently influence, challenge, and build consensus across all levels of an organisation.

• Brings experience delivering digital transformation, system integration, SaaS, data, or AI-enabled projects.

• Has experience working in Agile, Waterfall, or hybrid delivery environments.

• Possesses excellent communication and facilitation skills, with the ability to engage technical and non-technical audiences.

• Takes ownership, works autonomously, and remains calm and solutions-focused in complex environments.

• Ideally brings experience within Financial Services, Investments, Funds Management, or another highly regulated industry.

• Enjoys working collaboratively and building trusted relationships across diverse business and technology teams.

What's in it for you?

• Be part of a team that leverages moderntechnologies tosolve real problems and provides top level of customer satisfaction

• Work with a Microsoft Partner of the Yea r award winner with multiplespecialisations

• Besupportedby experienced peers and leaders thatvalue technical expertise andencourage innovation, with clear career pathways and ongoing learning

• Enjoy a supportive workplace that promotes inclusion, flexibility, diversity, and celebrates differences.

• Attractive daily rate (or fixed term contract)

• Take advantage of hybrid work and enjoy the flexibility to balance your life

• Thrive in a community with strong values #BeTrue #TeamUp #StandOut #ThinkAhead #FearLessAchieveMore