Business Analyst & Support Operations Relief

Wimmera Collective, Diverse Support Pty Ltd; Horsham; Sur place; AUD 70 000 - 100 000; Plein temps

Résumé du poste

Wimmera Collective, Diverse Support Pty Ltd in Horsham VIC is seeking a Business Analyst & Support Operations Relief to review workflows, analyse data and support operations across the team.

The role involves collaborating with Key Management, Local agencies and Support Co-Ordinators to identify improvements and ensure compliant processes while safeguarding confidentiality and facilitating effective information sharing.

Qualifications

• Analytical mindset and ability to interpret data for improvements.
• Strong organisational and time-management abilities.
• Excellent problem-solving and decision-making skills.

Responsabilités

• Review workflows, documentation and compliance.
• Analyze data and identify practical improvements.
• Strengthen communication and information sharing (with consent/approval).
• Identify risks, inefficiencies and growth opportunities.
• Provide operational support as required.
• Communicate regularly with Key Management staff, Local agencies, Support Co-Ordinators and Support People.

Connaissances

Analytical skills

Organisational skills

Problem-solving

Communication skills

Team collaboration

Description du poste

Business Analyst & Support Operations Relief

Wimmera Collective, Diverse Support Pty Ltd – Horsham VIC

You'll be communicating on a regular basis with Key Management staff, Local agencies, Support Co-Ordinators and the Team of Support People. The role involves reviewing workflows, documentation and compliance, analysing data and identifying practical improvements, strengthening communication and information sharing (with consent/approval), identifying risks, inefficiencies and growth opportunities, and providing operational support as required.

Key responsibilities

• Review workflows, documentation and compliance
• Analyse data and identify practical improvements
• Strengthen communication and information sharing (with consent/approval)
• Identify risks, inefficiencies and growth opportunities
• Provide operational support as required
• Communicate regularly with Key Management staff, Local agencies, Support Co-Ordinators and Support People

About you

• Experience within the NDIS or disability support sector
• Knowledge of complex support requirements and documentation
• Strong analytical, organisational and problem-solving skills
• Excellent communication and interpersonal skills
• A collaborative, respectful and people-focused approach
• The ability to work as part of a team and individually
• Ability to manage confidentiality, finance and staff reviews

About us

Wimmera Collective, Diverse Support Pty Ltd is a company that offers a team of staff to support local/Wimmera people with physical and/or intellectual conditions. We also offer the benefit of individualised support that pairs the best support person/fit to a participant's support needs. Our team is people focused, compassionate, professional and offers a supportive environment that genuinely cares about our staff and the participants we work with and their well‑being.