Business Analyst at Myer Group

Myer Group; City of Melbourne; On-site; AUD 90,000 - 120,000; Part time

Benefits offered by this job

Team member discounts

Learning and development

Flexible working

Lifestyle benefits

Job summary

Myer Group is seeking a skilled Senior Business Process Analyst to join the Support Office in Docklands. The role focuses on documenting and improving critical business processes, working closely with stakeholders to deliver efficiency, accuracy, and improved customer outcomes.

You will facilitate workshops, map processes with BPMN/SIPOC/RACI, identify automation opportunities, and support end-to-end delivery across multiple workstreams. Experience in a retail environment is highly regarded.

Qualifications

• 5+ years of experience and deep knowledge of business process mapping.
• Proven experience in process mapping and process optimisation.
• Proven experience using BPMN, SIPOC and RACI to facilitate workshops.
• Excellent end-to-end delivery experience and ability to juggle multiple workstreams.

Responsibilities

• Understand and document business processes and workflows to improve critical processes.
• Facilitate workshops to gather and validate processes and document requirements.
• Identify process optimisation and automation opportunities.
• Collaborate with cross-functional stakeholders to drive business outcomes.
• Compile and validate business and system requirements.
• Contribute to discovery/ideation requirements and assist in delivering solutions.

Skills

Business process mapping

Process optimisation

BPMN

SIPOC

RACI

Stakeholder engagement

Tools

BPMN tools

Job description

Job no: 946207

Work type: Limited Tenure

Location: Support Office - Docklands

About the role:

• Understand and document business processes and workflows to improve critical business processes, working closely with business stakeholders to deliver meaningful improvements that drive efficiency, accuracy and customer outcomes.
• Facilitate workshops to gather, validate current processes and document business requirements through stakeholder workshops and engagement
• Identify process optimisation and recommend practical automation and optimisation opportunities
• Collaborate with cross functional stakeholders to drive successful business outcomes
• Compile and/or validate business and system requirements
• Contribute to quality discovery/ideation requirements and assist in producing solutions

About you:

• 5 plus years’ experience and deep knowledge of business process mapping
• Proven experience in process mapping and process optimisation
• Proven experience in process mapping tools and methodologies to facilitates workshops using BPMNI, SIPOCs, RACIs
• Excellent end to end delivery experience and ability to juggle multiple workstreams
• A business specialist, with the ability to liaise and influence with a variety of stakeholders by translating complex information into understandable, business language
• Prior experience working in a Retail environment is highly regarded

Benefits to you:

• Team member discounts: Generous discounts in-store and online
• Learning and development: Capability development workshops, succession planning, and internal career opportunities across Myer Group brands.
• Flexible working: Lifestyle leave, flexible work hours and hybrid working is available for Store Support Office roles
• Lifestyle benefits: Employee Assistance Program (EAP), volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees.

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Aust. Working Rights:

To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer:

We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note:

Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Your future starts here — help shape what’s next at Myer Group.

Applications close:

21 Oct 2026 AUS Eastern Daylight Time