Business Analyst

MYER; City of Melbourne; Híbrido; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team member discounts

Learning and development

Flexible working

Lifestyle benefits

Descripción de la vacante

Myer Group seeks a Business Analyst on a 6-month fixed-term contract to document existing processes across Customer and IT, identify optimisation opportunities and support in designing a more efficient way of working.

You will map end-to-end workflows, facilitate stakeholder workshops and translate complex information into clear requirements, helping to drive automation and cross-functional improvements.

Formación

• 5+ years' experience and deep knowledge of business process mapping.
• Proven experience in process mapping and process optimisation.
• Proven experience in process mapping tools and methodologies to facilitate workshops using BPMN, SIPOCs, RACIs.
• Excellent end-to-end delivery experience and ability to juggle multiple workstreams.
• Business liaison capable of translating complex information into clear business language; retail experience preferred.

Responsabilidades

• Understand and document business processes and workflows to improve critical processes; work with stakeholders to deliver improvements.
• Facilitate workshops to gather and validate current processes and document business requirements.
• Identify process optimisation and recommend automation and optimisation opportunities.
• Collaborate with cross-functional stakeholders to drive successful business outcomes.
• Compile and validate business and system requirements; assist in producing solutions.

Conocimientos

Business process mapping

Stakeholder engagement

Workshop facilitation

Process optimisation

Automation opportunities

Herramientas

BPMN

SIPOCs

RACIs

Descripción del empleo

Myer Group brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at Myer Group you’ll be part of a diverse and dynamic team that’s shaping the future of retail across stores, online and beyond

The Transformation office is seeking a Business Analyst to support business transformation by documenting existing processes across various functions, including Customer and IT, uncovering process optimisation opportunities and process overlaps, to assist in designing a more effective way of working.

6 month fixed term contract

About the role:

• Understand and document business processes and workflows to improve critical business processes, working closely with business stakeholders to deliver meaningful improvements that drive efficiency, accuracy and customer outcomes.
• Facilitate workshops to gather, validate current processes and document business requirements through stakeholder workshops and engagement
• Identify process optimisation and recommend practical automation and optimisation opportunities
• Collaborate with cross functional stakeholders to drive successful business outcomes
• Compile and/or validate business and system requirements
• Contribute to quality discovery/ideation requirements and assist in producing solutions

About you:

• 5 plus years’ experience and deep knowledge of business process mapping
• Proven experience in process mapping and process optimisation
• Proven experience in process mapping tools and methodologies to facilitates workshops using BPMNI, SIPOCs, RACIs
• Excellent end to end delivery experience and ability to juggle multiple workstreams
• A business specialist, with the ability to liaise and influence with a variety of stakeholders by translating complex information into understandable, business language
• Prior experience working in a Retail environment is highly regarded

Benefits to you:

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoy a range of benefits including:

• Team member discounts: Generous discounts in-store and online
• Learning and development: Capability development workshops, succession planning, and internal career opportunities across Myer Group brands.
• Flexible working: Lifestyle leave, flexible workhours and hybrid working is available for Store Support Office roles
• Lifestyle benefits: Employee Assistance Program (EAP), volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees.

With more than 125 years of retail heritage, it’s an exciting time to join Myer Group.

Your future starts here help shape what’s next at Myer Group.