Senior Product Manager

MYER

Melbourne

Hybrid

AUD 100,000 - 130,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Generous team member discounts

Lifestyle leave and volunteer leave

Supportive leadership and team networks

Career growth opportunities

Job summary

A leading Australian retailer is seeking a Senior Product Manager to drive eCommerce growth through digital improvements and support strategic objectives. The ideal candidate will have substantial experience in digital product management, strong stakeholder skills, and a commitment to customer-centric solutions. This role offers a flexible hybrid model, allowing for both home and office work in Docklands, Melbourne, Victoria.

Qualifications

Seasoned product management experience with a focus on eCommerce.
Strong understanding of customer-facing agile product development.
Ability to connect stakeholders with product vision.

Responsibilities

Lead one or more Digital Product streams for strategic objectives.
Validate digital initiatives using user research and design.
Report on product performance across multiple streams.

Skills

Digital product management experience

eCommerce experience

Agile product management skills

Stakeholder management

Commercial focus

Collaboration skills

Job description

Join to apply for the Senior Product Manager role at MYER

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide— Myer has always been a special place, transcending beyond just a place to work. Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

Drive significant eCommerce sales growth through Digital Experience improvement, Experimentation and Conversion Rate Optimisation
Lead large scale uplifts in the Digital/Ecommerce/Technology/Loyalty domains
Grow MYER’s online to offline (omnichannel) capabilities
Flexible hybrid model - work from the comfort of your home or our brand new Docklands office

As a Senior Product Manager, you will lead one or more Digital Product streams to support MYER’s overarching strategic objectives. You will work alongside a team of experienced Product Managers, with UX, Design, Data & Insight teams, and our growing Technology function, to collaboratively deliver results. You’ll be familiar with OKR’s, creating compelling product visions that fosters genuine excitement, and bringing people together to help deliver it. You’ll use data, insight, customer verbatim and your professional hunch to guide decision making, ensuring that you deliver the best commercial and customer outcome possible. You will seamlessly balance the delivery of near-term value and the pursuit of longer-term more strategic objectives. And you will work seamlessly with cross functional stakeholders to ensure the business is on the journey with you.

About the Opportunity:

Support the delivery of MYER’s strategic objectives by leading 1+ Digital Product streams
Advocate for the customer whilst ensuring business objectives are being met
Validate customer focused digital initiatives using user research, customer centric design and financial analysis
Deliver iterative digital solutions to provide value and meet customer needs by prioritising the backlog for multiple or complex agile digital product streams.
Report on digital product and initiative performance and trends across multiple or complex product streams
Enhance processes to improve ways of working with external vendors or multiple product streams.
Manage communication for a complex stakeholder group to focus on Omni-Channel customer outcomes and influence agile adoption across MYER
Interpret business goals, data and customer insights to inform product roadmaps and business cases

About You:

Seasoned digital product management experience, with solid experience in eCommerce and working in agile teams.
Strong agile product management skills plus experience in delivering complex customer-facing digital products.
Strong understanding of customer-facing agile product development methodologies
Advocates for the customer, with the ability connect stakeholders with the product vision
Superior stakeholder management skills with the ability to adapt your language to the audience
Commercially focused to drive great outcomes for our customer and business within tight deadlines
Highly organised, can plan manage and prioritise multiple complex initiatives to deliver value
Team player with a collaborative, open working style and excellent communication skills
Keen attention to detail, flexible, ability to foresee potential future issues and pivot as required
Domain expertise in 1+ areas preferred but not essential - eCommerce Platform Upgrades, Digital Experience Enhancements, Experimentation/Optimisation, Personalisation, Mobile Apps.

Why Myer?

Generous team member discounts on all Myer products, including team-member exclusive discounts
Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work
A supportive leadership and team network to set you up for success
Career growth and succession opportunities across the business

We’d love to hear from you even if you don’t meet all the criteria listed above.

We welcome applications from people of diverse backgrounds, whether it’s gender, sexuality, ethnicity, religion, age, disability and neurodiversity. We encourage candidates to ask for any adjustments that will support them to be their best through the recruitment process.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!

Seniority level