Business Administration Coordinator

T42 Electrical Pty; Gold Coast City; On-site; AUD 65,000 - 80,000; Full time

Job summary

T42 Electrical & Air Conditioning Pty Ltd is seeking a meticulous Business Administration Coordinator on the Gold Coast, relocating to Burleigh. This full-time role supports accounts, payroll, employee records, quotes and general admin, enabling the service and scheduling teams to focus on delivering an excellent customer experience.

Based in Worongary with relocation planned to Burleigh, the role offers a structured Monday–Friday schedule, a competitive salary of 65,000–80,000 AUD plus super,

Qualifications

• Experience in accounts administration, payroll support or general business administration.
• Highly organized with strong attention to detail.
• Able to manage multiple administrative priorities.
• Comfortable handling private employee and financial information.
• Experience with job management or scheduling systems is a plus.

Responsibilities

• Provide backup support to customer service and scheduling teams.
• Assist with phone overflow and scheduling during busy periods.
• Process compliance certificates and job documentation.
• Maintain ServiceM8 records and filing.
• Manage supplier documentation and general office paperwork.
• Help ensure communication standards are maintained.
• Follow up outstanding invoices and customer accounts.
• Send payment reminders and account statements.
• Record customer payment communication.
• Escalate overdue accounts when required.
• Complete invoice reconciliation in Burdi and Xero.
• Follow up on outstanding quotes and manage pipeline.
• Process accepted quotes and confirm customer deposits.
• Direct technical quote questions to the appropriate manager.
• Set up new employees in ServiceM8, Xero and Burdi reporting.

Skills

Accounts administration

Payroll support

General administration

Customer service

Tools

ServiceM8

Xero

Burdi

Job description

T42 Electrical & Air Conditioning Pty Ltd

Worongary, Gold Coast – relocating to Burleigh

Full-time | Monday to Friday | 9:00am–5:30pm

$65,000 - $80,000 + superannuation – salary

Join a growing Gold Coast trade-services business

T42 Electrical & Air Conditioning is looking for an organised, proactive and dependable Business Administration Coordinator to join our friendly team.

This is an important position responsible for keeping our accounts, payroll administration, employee records, quotes and general business administration running smoothly.

By taking ownership of these tasks, you will allow our customer service team to focus on delivering an excellent customer experience and our scheduling team to focus on coordinating our technicians.

Our office is currently located in Worongary and will be relocating to Burleigh in the near future.

About the role

Your responsibilities will include:

Business and operational support

• Provide backup support to our customer service and scheduling teams
• Assist with phone overflow and scheduling during busy periods or team leave
• Process compliance certificates and job documentation
• Maintain accurate ServiceM8 records and filing
• Manage supplier documentation and general office paperwork
• Help ensure T42’s customer communication standards are consistently maintained

Accounts and invoice administration

• Follow up outstanding invoices and customer accounts
• Send payment reminders and account statements
• Record customer payment communication
• Escalate overdue accounts when required
• Complete invoice reconciliation through Burdi
• Assist with billing and invoice reconciliation in Xero

Quote administration

• Follow up on outstanding quotes
• Maintain and manage the quote follow-up pipeline
• Process accepted quotes
• Confirm customer deposits where required
• Direct technical quote questions to the appropriate manager or technician
• Maintain clear and professional communication with customers

Payroll and employee administration

• Review employee timesheets
• Prepare payroll information
• Manage leave entry and general payroll administration
• Maintain payroll records, allowances and employee files
• File employment contracts and employee documentation
• Track employee licence and qualification expiry dates
• Maintain training records
• Complete onboarding and offboarding paperwork
• Set up new employees in ServiceM8, Xero and Burdi reporting
• Coordinate uniform and PPE administration

About you

You will be a great fit for this role if you are:

• Highly organised with strong attention to detail
• Confident managing multiple administrative priorities
• Reliable, accountable and comfortable taking ownership of your responsibilities
• Professional and friendly when communicating with customers and team members
• Experienced in accounts administration, payroll support or general business administration
• Comfortable learning new systems and processes
• Able to work independently while contributing to a supportive team
• Confident handling private employee and financial information
• Experience within an electrical, air-conditioning, construction or trade-services business would be highly regarded but is not essential.
• Experience with a job management or scheduling system, Xero, Burdi, payroll administration, or accounts receivable is also preferred; however, training will be provided to the right person.

Full-time, stable Monday-to-Friday position

Friendly and supportive team environment

Competitive salary of $65,000–$80,000 plus superannuation (depending on experience)

An opportunity to take ownership of an important position

Work with a growing Gold Coast electrical and air-conditioning business

Ongoing opportunities to learn and develop as the company grows

Future office relocation to Burleigh

About T42

T42 Electrical & Air Conditioning is a growing Gold Coast business providing high-quality electrical and air-conditioning services.

We pride ourselves on excellent workmanship, strong customer communication and creating a positive, supportive workplace for our team. We are continuing to strengthen our systems and internal structure, making this an exciting time to join the business.