Live-In Motel Manager — Apartment & Breakfast Included

Acacia Motor Inn; Bundaberg; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Furnished apartment

Utilities included

Accommodation contribution

Daily breakfast

Car parking

Job summary

Acacia Motor Inn in Bundaberg, Australia seeks a hands-on Motel Manager (or couple) to lead daily operations of a 26-room property, ensuring exceptional guest experiences and strong operational performance. You will oversee front office, housekeeping, maintenance, and breakfast service while managing staff and guest relations.

The role emphasizes leadership, commercial awareness, and a practical, proactive approach to problem-solving, with on-site responsibilities and opportunities to manage

Qualifications

• Previous experience managing or supervising a motel, hotel, or accommodation business.
• Strong customer service and communication skills.
• Excellent organisational and time-management abilities.
• Commercial awareness including revenue management, sales growth, and cost control.
• Proven leadership skills with the ability to motivate and manage staff.
• Hands-on approach to problem-solving and property maintenance.
• Ability to work independently and respond effectively to operational challenges.

Responsibilities

• Oversee daily motel operations including guest services, front office, housekeeping, and breakfast service.
• Prepare and deliver room service breakfasts as required.
• Coordinate maintenance and security activities to ensure a safe, well-presented property.
• Lead, support, and coordinate motel staff to maintain efficient service delivery.
• Maintain high standards of customer service and guest satisfaction.
• Respond promptly and professionally to guest concerns and operational matters.
• Manage guest complaints and emergency situations, including after-hours issues when required.
• Use and manage motel systems, with experience in GuestPoint and SiteMinder preferred (training can be provided).
• Assist with room servicing during busy periods or when additional housekeeping support is required.

Skills

Motel management

Customer service

Leadership

Organisational skills

Independent work

Problem solving

Tools

GuestPoint

SiteMinder

Job description

Acacia Motor Inn in Bundaberg, Australia seeks a hands-on Motel Manager (or couple) to lead daily operations of a 26-room property, ensuring exceptional guest experiences and strong operational performance. You will oversee front office, housekeeping, maintenance, and breakfast service while managing staff and guest relations.

The role emphasizes leadership, commercial awareness, and a practical, proactive approach to problem-solving, with on-site responsibilities and opportunities to manage