Relief Motel Front Desk Manager (30 Rooms)

Australian Relief Management; Gladstone Regional; On-site; AUD 65,000 - 85,000; Full time

Job summary

Australian Relief Management is seeking a capable Motel Manager for a 30‑room property in Gladstone during the relief period (15–27 November 2026). The role focuses on smooth front office operations and high guest service standards.

You will oversee day‑to‑day motel operations, manage Front Office and Reception, coordinate with housekeeping, and ensure property presentation. Experience with GuestPoint is highly regarded; strong organisational and hands‑on leadership are essential.

Qualifications

• Previous experience in Motel or Caravan Park Management is essential.
• Experience with GuestPoint is highly regarded.
• Strong front office and reception skills.
• Excellent guest service and communication skills.
• Ability to work effectively with an established housekeeping team.
• Strong organisational skills and a hands‑on approach to daily motel operations.

Responsibilities

• Oversee the day‑to‑day operation of a 30 room motel.
• Manage Front Office and Reception operations.
• Maintain high standards of guest service and property presentation.
• Coordinate with the established housekeeping team.
• Ensure smooth motel operations throughout the relief period.
• No food and beverage operations. Linen service is outsourced.

Skills

Front office & reception

Guest service & communication

Housekeeping coordination

Organisational skills

Hands-on motel operations

Tools

GuestPoint

Job description

Australian Relief Management is seeking a capable Motel Manager for a 30‑room property in Gladstone during the relief period (15–27 November 2026). The role focuses on smooth front office operations and high guest service standards.

You will oversee day‑to‑day motel operations, manage Front Office and Reception, coordinate with housekeeping, and ensure property presentation. Experience with GuestPoint is highly regarded; strong organisational and hands‑on leadership are essential.