Account Director

Searchability; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Searchability, a national digital specialist agency, is seeking an experienced client-facing leader to drive multi-channel campaigns and client partnerships. You will manage a portfolio of growth-oriented clients and collaborate with internal teams to deliver performance-driven campaigns across digital channels.

You will design strategies, run workshops, and provide insights, while mentoring teammates and ensuring seamless client onboarding and ongoing engagement in a hybrid Sydney-based setup.

Qualifications

• Agency-side experience in SAM/AD capacity.
• Strong omni-channel digital marketing experience.
• Australian agency experience required.
• Creative mindset and client-focused.
• Excellent communication and presentation skills.
• Advanced data analytics skills for insights.
• Deep knowledge in performance marketing, SEO, CRO, and email marketing.

Responsibilities

• Act as primary contact for portfolio of growth-oriented clients.
• Design and execute multi-channel campaigns across channels.
• Build and maintain Tier 1 client relationships.
• Facilitate workshops and QBRs, and onboarding sessions.
• Develop strategic plans to enhance engagement.
• Mentor team members and share strategic insights.
• Manage client budgets and allocate resources efficiently.

Skills

Omni-channel

Digital marketing

Data analytics

Client relations

Campaign management

Tools

Google Analytics

CRM platforms

Job description

• 5 - 8+ years' experience within a digital and advertising agency


• Hybrid role


• Deep knowledge in Digital, Performance Marketing, ATL


• Ability to build long standing relationships with clients

WHO ARE WE?

We're a nationally based digital specialist agency where strategy and creativity come together to deliver work that genuinely resonates. We partner with brands ready to make an impact, creating campaigns that don't just catch attention, they drive meaningful results. Our team values fresh thinking and collaboration, and we're all about pushing boundaries in digital. If you're looking to grow, take on exciting challenges, and work with people who are as passionate as you are, keep reading...

WHAT YOU WILL BE DOING?

As the primary contact for a portfolio of multi-service, growth-oriented clients, you will play a central role in driving impactful digital campaigns and fostering strong client relationships. Collaborating closely with internal teams, you will design and execute multi-channel campaigns across performance marketing, social media, content strategy, SEO, creative, email marketing, CRM, website optimisation, and data-driven projects. Building and maintaining relationships with Tier 1 clients is essential, as is facilitating workshops, quarterly business reviews (QBRs), and client onboarding sessions. This includes developing presentations and strategic plans to enhance client understanding and engagement. In this role, you'll champion integrated work across data, creative, and performance teams, communicating complex strategies and campaign results with clarity and effectiveness. You'll also identify opportunities for digital and social innovation, ensuring quality and best practices in all projects. By collaborating with cross-functional teams, you will develop and implement both short- and long-term digital strategies across the entire customer journey. Mentoring team members will be another key aspect of this role, with a focus on enhancing strategic insights, digital content creation, and analytics reporting. You will also manage client budgets efficiently, coordinating with teams to ensure resources are allocated effectively and innovation remains at the forefront of every client engagement.

WHAT YOU WILL NEED...

• Solid experience agency side in an SAM / AD capacity


• Strong competency and experience in omni channel digital marketing campaigns


• Australian agency experience is needed


• Bring a creative mindset


• Ability to build long standing relationships with clients


• Excellent in communication and presentation, particularly in meetings and client workshops, with the ability to build lasting client relationships.


• Advanced skills in data analytics, ensuring insights-driven strategies.


• Deep knowledge in performance marketing, SEO, conversion rate optimization (CRO), and email marketing.