Broking Team Assistant - Maternity Leave Cover

Steadfast Group; Melbourne; On-site; AUD 54,000 - 66,000; Full time

Job summary

Miramar Specialty, part of the Miramar Group, is seeking a Broking Team Assistant on a maternity leave cover in Melbourne. In this Administration Support role you will assist underwriters and brokers, handle data entry, filings and client service.

Ideal candidates have 1–2 years in insurance administration or accounts, strong organisation, and proficiency with MS Word, Excel, Outlook. Training provided; join a collaborative, customer‑focused team.

Qualifications

• 1–2 years in a financial/insurance services role.
• Experience with bordereaux management, document management and data entry.
• Ability to work independently in a fast-paced environment.
• Professional communication with diverse staff and stakeholders.

Responsibilities

• Provide administrative support to underwriting and broking teams, including data entry.
• Handle phone queries and maintain electronic filing systems.
• Maintain accurate records and ensure documentation complies with policies.
• Participate in cross-training across business units and insurance products.
• Monitor deadlines for renewals, endorsements and submissions.

Skills

Insurance admin

Data entry

Microsoft Word

Attention to detail

Team player

Communication skills

Adaptability

Tools

Microsoft Word

Excel

Outlook

Insight

Winbeat

Job description

Broking Team Assistant - Maternity Leave Cover

As an Administration Support, you will provide essential support to various underwriters on a day-to-day basis, ensuring the delivery of excellent customer service. This role offers the opportunity to learn and grow within a supportive environment, while gaining exposure to different areas of the insurance business.

Miramar Specialty operates 5 specialist agencies and a wholesale insurance broker within the Miramar Group; each business is focused on specific market segments

This exciting position is ideally suited to an individual with experience in broking administration, underwriting administration, accounts, or finance and is well versed in bordereaux management, document management, and data entry and has an aptitude for numbers and process.

The focus of this role is to help and support our underwriters and brokers within the Miramar Specialty team to deliver the highest standards of customer service to our clients.

We will provide you with all the training that is required. If you are driven and highly motivated, this could be the perfect role!

Key Responsibilities

• Provide administrative support to the underwriting and broking teams, including data entry, phone handling, electronic filing, and maintaining accurate records.
• Participate in cross-training across various business units and insurance products within the Miramar Specialty business, as required.
• Collaborate with a team of Underwriters/Brokers to provide excellent service to internal and external stakeholders
• Process closings, maintain electronic policy files, draft policy documentation/endorsements, and provide administrative support to team members
• Ensure all documentation complies with company policies and regulatory requirements.
• Assist in monitoring deadlines for renewals, endorsements, and submissions.
• Maintain confidentiality and data security standards.
• Always represent the business in a professional and honest manner

Key Skills and Qualifications:

• Preferably have 1-2 years of experience in a similar financial/insurance services role and strong understanding of insurances, with office-based work experience.
• Excellent organisation skills, a keen eye for detail and the ability to work independently and efficiently in a fast-paced environment.
• Capable of professional communication with diverse staff, maintaining relationships with colleagues, managing time effectively, and adapting to changes within the business including new policies and procedures.
• Motivated to learn and develop new skills.
• Ability to work independently as well as collaboratively within a team.
• Enthusiasm for demonstrating and embodying the company’s Together Values and culture.
• Proficient in Microsoft Word, Excel, Outlook, Insight, and Winbeat

We offer an extensive range of benefits to reflect the value we place on our team whilst supporting them in their professional and personal lives. As a Miramar employee you will benefit from and have access to:

• Flexible working to help you balance work and personal responsibilities
• Career enhancement and development opportunities through our technical and well-defined Leadership Pathway which utilises best in class programs through Xplore and Korn Ferry.
• Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
• An expansive Health and Wellbeing program, which includes annual free health checks, annual free skin checks, Flu shots, holistic support and advice, discounted gym membership, exercise events & challenges and confidential counselling.
• Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners.

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.