Broker Support Officer: Mortgage Processing & Compliance

Infinity Group; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

First-class onboarding

Career growth opportunities

Job summary

A leading financial services firm in Melbourne is seeking a Broker Support Officer to manage the end-to-end loan process for clients. You will work closely with finance brokers, ensuring accuracy in applications. Candidates should have 2-3 years in mortgage broking and a Cert IV in Finance. The role offers competitive salary comprising base and incentives, with a strong emphasis on client relations. Join a rapidly scaling company committed to community support and employee empowerment.

Qualifications

• 2-3 years experience in mortgage broking or lending operations.
• Proficient in using lender calculators and interpreting financial documents.
• Must meet CPD and compliance standards.

Responsibilities

• Prepare and lodge loan applications ensuring compliance.
• Review client financials and assist brokers with calculations.
• Liaise with various stakeholders to drive timely settlements.
• Act as primary client contact throughout the loan journey.
• Maintain accurate CRM records and identify cross-sell opportunities.

Skills

Mortgage broking experience

Attention to detail

Strong communication skills

Education

Cert IV in Finance and Mortgage Broking

Tools

ApplyOnline

SalesTrekker

CRM systems

Microsoft Office

Job description

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