Broadcast Technologist — 24/7 Studio & Tech Support

Australian Broadcasting Corporation; Melbourne; On-site; AUD 73,000 - 80,000; Full time

Benefits offered by this job

ABC Nominated Super (15.4%)

Paid parental and carer's leave

Salary packaging

ABC Mentoring

Job summary

Australian Broadcasting Corporation seeks a Technologist to deliver timely, cost-effective technology support to ABC users in Victoria. The role covers baseband and IP technologies across varied studios, with mandatory shift work and on-site presence at ABC's Southbank location.

You will investigate faults, maintain asset records, support TV Master Control, and advise clients to resolve technical issues. Strong client focus and teamwork are essential.

Qualifications

• Sound communication with a strong client focus.
• Ability to interact positively with clients and convey technical information clearly.
• Demonstrated proficient capability in technical support functions, including troubleshooting, fault resolution, maintenance, upgrades, installation and operations.
• Ability to manage own workload and priorities to ensure timely completion of tasks.
• Demonstrated teamwork and interpersonal skills and behaviours.
• Understanding of the direction of technical innovation and its application in the broadcast industry.

Responsibilities

• Investigating and logging faults; escalating problems to system experts and service providers as required.
• Assisting in the maintenance of system and facility asset registers, technical databases, manuals and technical drawings.
• Performing technical operations as required including TV Master Control and program links.
• Consulting and communicating with clients to identify their needs, advise on potential solutions and resolve straightforward technical issues.
• Engaging in effective teamwork and communications to build a positive work culture within the team.

Job description

Australian Broadcasting Corporation seeks a Technologist to deliver timely, cost-effective technology support to ABC users in Victoria. The role covers baseband and IP technologies across varied studios, with mandatory shift work and on-site presence at ABC's Southbank location.

You will investigate faults, maintain asset records, support TV Master Control, and advise clients to resolve technical issues. Strong client focus and teamwork are essential.