Broadcast Technology Specialist - 24/7 Support

Australian Broadcasting Corporation (ABC); Melbourne; On-site; AUD 73,000 - 80,000; Full time

Benefits offered by this job

ABC Nominated Super

Paid parental and carer's leave

Salary packaging

ABC Mentoring

Job summary

The Australian Broadcasting Corporation (ABC) invites applications for a Technologist role in Melbourne, Victoria. The role provides frontline technical support to ABC users, ensuring high availability of broadcast operations across baseband and IP technologies.

You will deliver timely, cost-efficient service, assist with fault logging, maintenance, and operational tasks, and support Master Control during shifts.

Qualifications

• Demonstrated proficiency in technical support functions including troubleshooting, fault resolution, maintenance, upgrades and operations.
• Ability to manage workload and priorities to ensure timely completion of tasks.
• Strong client focus and effective communication with stakeholders.

Responsibilities

• Investigating and logging faults; escalating problems to system experts and service providers as required.
• Assisting in the maintenance of system and facility asset registers, technical databases, manuals and technical drawings.
• Performing technical operations as required including TV Master Control and program links.
• Consulting and communicating with clients to identify their needs, advise on potential solutions and resolve straightforward technical issues.
• Engaging in effective teamwork and communications to build a positive work culture within the team.

Skills

Technical support

Troubleshooting

Client communication

Broadcast tech

Job description

The Australian Broadcasting Corporation (ABC) invites applications for a Technologist role in Melbourne, Victoria. The role provides frontline technical support to ABC users, ensuring high availability of broadcast operations across baseband and IP technologies.

You will deliver timely, cost-efficient service, assist with fault logging, maintenance, and operational tasks, and support Master Control during shifts.