Brisbane P2P System Support Specialist (SAP Ariba)

Airservices Australia; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Airservices Australia is seeking a Purchase to Pay System Support Officer in Brisbane to support the organisation's iBuy platform, underpinned by SAP Ariba. You will work with business users and suppliers to understand and navigate the system, provide guidance, training and help desk support to improve the user experience.

You will collaborate with stakeholders to drive adoption of system processes, deliver timely resolutions, and contribute to ongoing improvements within a structured government

Qualifications

• Proven procurement, purchasing, contract administration or supplier management experience.
• Experience providing system, process or user support in a business environment.
• Strong stakeholder engagement across business groups and external suppliers.
• Experience using SAP Ariba for procurement transactions and supplier enablement.
• Proficient in Excel and reporting tools.
• Knowledge of procurement governance and compliance frameworks would be highly regarded.”

Responsibilities

• Provide system and user support for Airservices' iBuy platform.
• Train users, troubleshoot enquiries and drive user adoption.
• Collaborate with business stakeholders and external suppliers to improve the system.
• Deliver high-quality customer support with timely outcomes.

Skills

Procurement experience

Stakeholder engagement

Excel

Tools

SAP Ariba

Reporting tools

Job description

Airservices Australia is seeking a Purchase to Pay System Support Officer in Brisbane to support the organisation's iBuy platform, underpinned by SAP Ariba. You will work with business users and suppliers to understand and navigate the system, provide guidance, training and help desk support to improve the user experience.

You will collaborate with stakeholders to drive adoption of system processes, deliver timely resolutions, and contribute to ongoing improvements within a structured government