Brisbane Branch Supervisor: Warehouse & Customer Sales Lead

Morgan Consulting; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Job summary

Morgan Consulting in Brisbane is seeking a hands-on Branch Supervisor to lead daily warehouse operations while also supporting customer sales and inquiries. The role involves dealing with phone enquiries, helping grow branch sales and maintaining stock control in a practical, customer-focused environment.

The successful candidate will coordinate with sales teams, supervise staff, and ensure safety and efficient order fulfilment during branch hours 8.30am–4.30pm, Monday to Friday.

Qualifications

• Experience in a warehouse supervisor or branch supervision role.
• Experience with pneumatic/industrial products is highly desirable.
• Strong customer service, sales and communication skills.
• Comfortable handling phone enquiries and product information.

Responsibilities

• Open and close the branch with set hours; manage daily branch operations.
• Provide excellent service to walk-in customers and trade clients.
• Answer phone enquiries and assist with product information, pricing and orders.
• Support external sales team and assist with sales growth at the branch.
• Supervise receiving, storage, picking, packing, dispatch and stock control.
• Lead and train warehouse staff; ensure safety and compliance.
• Coordinate with sales and service teams for timely order fulfilment.
• Prepare operational reports and monitor branch performance.

Skills

Warehouse supervision

Branch supervision

Sales support

Customer service

Stock control

Phone handling

Forklift licence

Job description

Morgan Consulting in Brisbane is seeking a hands-on Branch Supervisor to lead daily warehouse operations while also supporting customer sales and inquiries. The role involves dealing with phone enquiries, helping grow branch sales and maintaining stock control in a practical, customer-focused environment.

The successful candidate will coordinate with sales teams, supervise staff, and ensure safety and efficient order fulfilment during branch hours 8.30am–4.30pm, Monday to Friday.