Branch Manager

Sharp and Carter; City of Brisbane; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Career progression

Bonus linked to branch performance

Lead Brisbane branch

Growth-focused culture

Job summary

Sharp and Carter is seeking a true Branch Manager to lead the Brisbane branch, taking hands-on ownership of P&L performance, top-line revenue development, and overall operational efficiency. You will engage service teams and support functions to deliver exceptional customer outcomes and sustained growth in a key regional market.

In this role you will bring together sales and operations, set clear expectations, and foster a high-performance culture across the branch, driving growth and long-term

Qualifications

• Experience leading branch, operations or general management teams.
• Experience leading both sales and service functions.
• Exposure to industrial/services or related branch-based environments.
• Strong commercial sense: sales, revenue, delivery and retention.
• Proven budgeting, performance management and P&L responsibility.

Responsibilities

• Drive branch performance and operational efficiencies through a capable, customer-focused service team.
• Ensure the internal sales team is moving quickly to maximise opportunities in the Brisbane market.
• Bridge sales and operations to uncover new business opportunities and drive repeat business.
• Lead with presence across the branch, setting clear expectations and building a high-performance culture.
• Take full responsibility for branch P&L, using commercial insight to improve revenue and service delivery.

Skills

Branch leadership

Sales & service

P&L management

Budgeting

Change leadership

Job description

About the role

We’re looking for a true Branch Manager to lead the Brisbane branch of this impressive, service-based company. This is a hands-on leadership role with genuine ownership across P&L performance, top-line revenue development, operational efficiency and the engagement of service teams and support functions. Suited to a commercially minded leader, the opportunity offers scope to influence branch performance, lift capability and drive growth in a key regional market.

Duties

• Drive branch performance and operational efficiencies through a capable, customer-focused service team
• Ensure the internal sales team is working at pace to maximise opportunities across the Brisbane market
• Bring sales and operations together to uncover new business opportunities, improve customer outcomes and drive repeat business
• Lead with presence across the whole branch, setting clear expectations and building a high-performance culture
• Take full responsibility for branch P&L, using commercial insight to improve revenue, margin and service delivery

Skills and Experience

• Strong branch, operations or general management credentials, ideally with experience leading both sales and service functions
• Industry experience aligned to industrial services, field services or a related branch-based environment
• Commercially savvy, with a strong understanding of sales, revenue generation, operational delivery and customer retention
• Demonstrated exposure to P&L responsibility, budgeting and performance management
• A visible, practical leader who can embed change, lift standards and drive best practice across a regional branch

Benefits

• National organisation with genuine career advancement opportunities
• Attractive bonus component attached to branch performance
• Opportunity to lead a key Brisbane branch for an organisation recognised as a leader in its field
• Business continually looking to grow, with a strong acquisition focus and appetite for ongoing improvement

About the company

This national organisation has a proud history and operates across the industrial services market, supporting customers across key regional and metropolitan locations including Brisbane.

Culture

The business has evolved over the years to become the national organisation it is today, with plenty of examples of employees progressing their careers through the business. Leaders are given the autonomy to make decisions, build capability and shape strong outcomes at branch level.