Brisbane Account Manager - Cleaning & Facilities Lead (On-site)

Private Advertiser; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Vehicle allowance

Full-time role

Career progression opportunities

Modern systems and technology

Job summary

Private Advertiser in Brisbane seeks an experienced Account Manager / Area Manager to oversee commercial cleaning contracts across Brisbane and surrounding areas. This hands-on, field-based role centers on client relationships and service excellence.

You will conduct site inspections, supervise cleaning teams, manage rostering and respond promptly to client requests. The role offers a competitive AUD 90,000–130,000 salary plus super and a $17,500 vehicle allowance, with opportunities for

Qualifications

• Previous experience in commercial cleaning management, account management or area management (essential).
• Strong understanding of commercial cleaning operations, standards and service delivery.
• Excellent communication and interpersonal skills.
• Ability to develop strong relationships with clients, cleaners and management.
• A proactive, hands-on approach with excellent problem-solving skills.
• Strong organisational and time-management abilities.
• Confidence managing multiple sites, staff and competing priorities.
• Sound computer skills, including Microsoft Office, mobile applications and reporting systems.
• Ability to work independently, take ownership and make decisions.

Responsibilities

• Manage and oversee a portfolio of commercial cleaning contracts across Brisbane.
• Build and maintain strong, professional relationships with clients and key stakeholders.
• Conduct regular site inspections, cleaning audits and quality assurance checks.
• Lead, supervise, train and support cleaning teams to ensure consistently high standards.
• Manage staff rostering, attendance, performance and operational requirements.
• Respond promptly to client requests, concerns and service issues.
• Coordinate periodic cleaning, additional works and special cleaning requirements.
• Ensure sites are adequately staffed, supplied and operating efficiently.
• Maintain accurate records, inspection reports and client communications using company systems.
• Monitor contract performance, service delivery and operational costs.
• Ensure compliance with workplace health and safety requirements, company policies and industry standards.
• Identify opportunities to improve service delivery and strengthen client relationships.

Skills

Cleaning management

Account management

Area management

Client relationships

Problem solving

Time management

Independence

Microsoft Office

Tools

Microsoft Office

Job description

Private Advertiser in Brisbane seeks an experienced Account Manager / Area Manager to oversee commercial cleaning contracts across Brisbane and surrounding areas. This hands-on, field-based role centers on client relationships and service excellence.

You will conduct site inspections, supervise cleaning teams, manage rostering and respond promptly to client requests. The role offers a competitive AUD 90,000–130,000 salary plus super and a $17,500 vehicle allowance, with opportunities for