Brisbane Cleaning Field Operations Manager

SKG Services; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Job summary

SKG Services is seeking an experienced Cleaning Area Manager to oversee day-to-day operations across multiple Brisbane sites. This field-based role focuses on service excellence, strong client and employee relationships, and leading on-site cleaning teams.

You will manage rosters, attendance, and workforce needs, monitor KPIs and quality, conduct site inspections, and coordinate cleaning services while maintaining equipment, supplies and supplier relationships. Travel between sites is expected.

Qualifications

• Experience in cleaning/facilities management or similar hands-on operational leadership.
• Strong leadership and people-management skills.
• Excellent communication and client relationship skills.
• WHS compliance and quality standards understanding.

Responsibilities

• Oversee daily cleaning operations and ensure service standards are met.
• Lead, supervise and support on-site cleaning teams.
• Manage staff rosters, attendance and workforce requirements.
• Monitor site KPIs, team performance and service quality.
• Conduct regular site inspections and quality audits.
• Serve as primary client contact and handle service enquiries.
• Build and maintain strong client relationships.
• Coordinate routine, periodic and ad-hoc cleaning services.
• Manage cleaning supplies, equipment and supplier relationships.
• Provide staff training, coaching and performance support.
• Ensure WHS compliance and follow company policies.

Skills

Leadership

Client management

Time management

WHS compliance

Communication

Problem solving

Reporting

Travel readiness

Independent worker

Staff training

Tools

MS Excel

Job description

SKG Services is seeking an experienced Cleaning Area Manager to oversee day-to-day operations across multiple Brisbane sites. This field-based role focuses on service excellence, strong client and employee relationships, and leading on-site cleaning teams.

You will manage rosters, attendance, and workforce needs, monitor KPIs and quality, conduct site inspections, and coordinate cleaning services while maintaining equipment, supplies and supplier relationships. Travel between sites is expected.