Brighton Part-Time Payment Operations Specialist

motorway; Brighton; On-site; AUD 46,000 - 61,000; Part time

Benefits offered by this job

Equity scheme

25 days annual leave

Private medical insurance (BUPA)

Pension with 5% employer contribution

Cycle to work scheme

Nursery salary sacrifice

Job summary

Motorway in Brighton is seeking a Payments Operations Specialist for a part-time role. You will work 10:00 AM to 2:30 PM, Monday to Friday, supporting payment flows between the company, automotive dealers and private sellers.

Responsibilities include investigating payment issues, overseeing the full lifecycle, handling tickets, reconciling records and ensuring security and compliance. Benefits include equity, leave, health cover and wellbeing perks.

Qualifications

• Experience in customer service and resolving inquiries.
• Strong written and spoken communication across channels.
• Excellent attention to detail in administrative tasks.
• Able to work in a fast-moving environment and manage priorities.

Responsibilities

• Investigate and resolve payment-related issues for dealers and sellers.
• Oversee end-to-end payment lifecycle with accuracy and security.
• Respond to support tickets promptly and professionally.
• Execute work orders, authorize transactions, and maintain records.
• Help maintain payment compliance and security standards.
• Generate reports on payment workflows for insights.
• Collaborate with cross-functional teams to preempt payment issues.
• Escalate disputes with clear communication during resolution.

Skills

Customer service

Multichannel communication

Attention to detail

Problem solving

Adaptability

Team player

Tools

CRM systems

Microsoft Office

Payment platforms

Job description

Motorway in Brighton is seeking a Payments Operations Specialist for a part-time role. You will work 10:00 AM to 2:30 PM, Monday to Friday, supporting payment flows between the company, automotive dealers and private sellers.

Responsibilities include investigating payment issues, overseeing the full lifecycle, handling tickets, reconciling records and ensuring security and compliance. Benefits include equity, leave, health cover and wellbeing perks.