Breakfast F&B Supervisor at Michelin Café & Wine Bar

InterContinental Hotels & Resorts; Melbourne; Presencial; AUD 65.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Enhanced parental leave program

Proactive paid wellness days

IHG employee discounts on food & F

Perkbox platform discounts

Learning and development opportunities

Transfer of entitlements within IHG

Descripción de la vacante

Petit Crenn Melbourne, the flagship cafe and wine bar under Three-Michelin starred Dominique Crenn, is hiring an F&B Supervisor. You will lead the breakfast service and support the F&B team to deliver an exceptional guest experience at this renowned Melbourne venue.

Reporting to the Restaurant Manager, you will conduct briefings, coach staff, manage rosters, uphold brand standards, and collaborate with kitchen and hotel teams to drive service excellence and sales.

Formación

• Valid and unrestricted work rights in Australia.
• Able to independently manage breakfast shifts in a busy cafe style operation.
• 2 years previous experience in a Food & Beverage supervisory or leadership role with a high-end specialty restaurant, wine bar, cafe or hotel.
• A passion for delivering exceptional guest experiences and leading teams.
• Excellent verbal and written communication skills and the ability to engage well with both the team and guests.
• Demonstrated ability to motivate, coach, and develop team members.
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• A valid Victorian Responsible Service of Alcohol (RSA) certification.

Responsabilidades

• Lead and support the F&B team during breakfast service to deliver an exceptional guest experience.
• Conduct team briefings, allocate duties, and provide on-shift coaching and support.
• Monitor guest satisfaction and promptly resolve feedback and service recovery opportunities.
• Assist with onboarding, training, and development of Food & Beverage colleagues.
• Drive sales through menu knowledge, upselling, and promotional activities.
• Maintain high standards of cleanliness, grooming, and workplace presentation.
• Support rostering, labour management, and departmental productivity goals.
• Monitor stock levels, ordering, stock rotation, and inventory control procedures.
• Ensure compliance with food safety, service of alcohol and workplace health and safety requirements.
• Work collaboratively with kitchen and hotel teams to deliver seamless service.
• Assist the Restaurant Manager with achieving departmental revenue and performance targets.

Conocimientos

Team leadership

Guest experience focus

Communication skills

Staff coaching

Descripción del empleo

Petit Crenn Melbourne, the flagship cafe and wine bar under Three-Michelin starred Dominique Crenn, is hiring an F&B Supervisor. You will lead the breakfast service and support the F&B team to deliver an exceptional guest experience at this renowned Melbourne venue.

Reporting to the Restaurant Manager, you will conduct briefings, coach staff, manage rosters, uphold brand standards, and collaborate with kitchen and hotel teams to drive service excellence and sales.