Senior Section Waiters | Full & Part Time | Petit Crenn Melbourne

InterContinental Hotels & Resorts; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Laundry for business attire

Room discounts for employees

Discount program on products and/or of

Job summary

Petit Crenn Melbourne, part of the InterContinental Melbourne the Rialto, is opening an incredible front‑of‑house team. We are seeking Senior Section Waiters for both full-time and part-time roles across breakfast, lunch and dinner shifts.

Greet guests, recommend wines and dishes, upsell experiences, and uphold brand standards of hospitality, service and safety while delivering memorable dining experiences.

Qualifications

• Must have minimum two years as a Senior Section Waiter in a premium la carte restaurant, cafe or wine bar.
• Demonstrated ability to interact with customers and work as part of a team.
• Victorian RSA Certification required

Responsibilities

• Greet guests and take orders, offering recommendations on dishes and beverages.
• Deliver food and beverages to tables and ensure guests have an exceptional dining experience.
• Upsell products and experiences that meet guest needs.
• Maintain impeccable presentation, cleanliness and health standards in the restaurant.
• Attend training and team meetings as required.

Skills

RSA Certification

Wine knowledge

Upselling

Customer service

English proficiency

Job description

Senior Section Waiters | Full & Part Time | Petit Crenn Melbourne

Be part of an incredible opening team in the renowned Three-Michelin starred chef Dominique Crenn's flagship cafe & wine bar in Australia!

Petit Crenn Melbourne is a neighbourhood café and wine bar shaped by the soul of France and the energy of Australia. Classic dishes, prepared à la minute, meet thoughtful wines and cocktails, all guided by seasonality and restraint. Scheduled to open in October 2026 and will be centrally located at the entrance to the historic InterContinental Melbourne the Rialto.

About the Role

Full-time and part-time opportunities for Senior Section Waiters are available across both morning and evening shifts from Tuesday to Saturday (breakfast, lunch and dinner).

As part of the front of house service team, you will greet guests, take orders, make recommendations, deliver food & beverages to the table and generally provide exceptional service to guests to ensure they have an incredible dining experience.

A little taste of your day to day

Work with a brand that values excellence, authenticity and simplicity to deliver personalised, memorable guest experiences aligned with our vision and values.

Welcome guests, take orders, make recommendations on dishes and beverages with your outstanding knowledge of the menu.

Build strong relationships through your genuine passion for food and service, with both new and returning clientele to drive loyalty, gather feedback and enhance the dining experience.

Ensure exceptional guest satisfaction by proactively engaging with guests, resolving concerns promptly and placing the guest experience at the centre of decision‑making.

Maintain impeccable presentation, cleanliness and functionality of restaurant facilities in line with health regulations; value professional standards of uniform, grooming and personal hygiene.

Identify and maximise opportunities to upsell products and experiences that meet guest needs.

Ensure service standards, RSA requirements, food safety regulations, workplace health and safety legislation, and company policies are consistently met.

Attend training and meetings as required and perform other duties as per the job description and as directed by your manager.

What We Need from You

You must hold a valid and unrestricted work visa to work in Australia

Minimum two years as a Senior Section Waiter in a premium la carte restaurant, cafe or wine bar and be able to demonstrate a genuine passion for food and wine.

Ability to manage your own section and delivering attentive and knowledgeable service.

Guide guests through Petit Crenn Melbourne's unique food and wine menu, confidently making recommendations and identifying opportunities to upsell.

Be confident with wine service some knowledge of styles, regions and producers

Experience with French cuisine is desirable.

Availability to work a rotating roster including nights and Saturdays

Victorian Responsible Service of Alcohol (RSA) Certification

Demonstrated ability to interact with customers, and work as part of a team with respect and integrity.

Knowledge of Safe Food Handling

Excellent verbal and written English skills

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program.

We give every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

The company is an equal opportunity employer.