Braze Solution Architect

Ogilvy; Melbourne; On-site; AUD 140,000 - 170,000; Full time

Job summary

Ogilvy is looking for a Braze Solution Architect in Melbourne to lead the architecture and implementation of a new Braze instance for a major client migration. This hands-on contract role covers discovery, solution design, configuration, data integration, migration, testing and production launch.

You’ll collaborate with client stakeholders and our strategy, CRM, data, engineering and delivery teams to build a secure, scalable platform for personalised customer engagement.

Qualifications

• Proven experience migrating a CRM, marketing automation or customer engagement platform to Braze.
• Hands-on experience establishing a new Braze instance through to production.
• Strong knowledge of Braze data structures, identity management, segmentation, Canvas, campaigns and personalisation.
• Practical experience with REST APIs, JSON, SDKs and customer data pipelines.
• Experience preserving consent, preferences and suppression rules during migration.
• Deep knowledge of email infrastructure and deliverability, including SPF, DKIM, DMARC and IP warming.
• Experience leading workshops and coordinating delivery across client, agency and platform teams.
• Confidence managing testing, cutover, production issues and handover.
• The ability to work independently and resolve delivery risks proactively.
• Migration experience involving Salesforce Marketing Cloud, Adobe Campaign or Oracle Responsys.
• Experience with CDPs and cloud data warehouses.
• Agency or consultancy experience delivering complex client implementations.

Responsibilities

• Lead discovery and translate business requirements into a clear Braze architecture and implementation plan.
• Configure the new Braze instance, including workspaces, access controls, channels and governance.
• Design customer identity, event taxonomies, data mappings, subscriptions and consent management.
• Architect SDK, API, CDP and warehouse integrations using Braze CDI and Currents.
• Build efficient data models that balance personalisation with platform limits.
• Plan the migration of data, audiences, templates, campaigns and automated journeys.
• Establish security, privacy and compliance controls.
• Lead email authentication, IP and domain warming, deliverability and suppression synchronisation.
• Enable multichannel messaging and advanced personalisation using Canvas Flow, Liquid and Connected Content.
• Manage testing, cutover, launch support, documentation and operational handover.
• Explain technical decisions clearly and manage risks, dependencies and trade-offs

Skills

Braze experience

CRM migration

REST APIs

JSON

Data pipelines

Email deliverability

Identity management

Workshops lead

Independent work

Delivery risk management

Agency/consultancy experience

CDPs and cloud data warehouses

Salesforce Marketing Cloud

Adobe Campaign

Oracle Responsys

Tools

Braze CDI

Currents

REST APIs

SDKs

Job description

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago. It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries. Ogilvy was named Network of the Year at the 2026 Cannes Lions International Festival of Creativity and ranks as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.For more information, visit Ogilvy.com , and follow us on LinkedIn , X , Instagram , and Facebook.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unitecutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company –powered by exceptional talent and our agentic marketing platform, WPP Open,to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP Enterprise Solutions is looking for an experiencedBraze Solution Architectto lead the architecture and implementation of a new Braze instance for a major client migration.

This is a hands-on contract role with end-to-end technical ownership, from discovery and solution design through configuration, data integration, migration, testing and production launch. You’ll collaborate with client stakeholders and our strategy, CRM, data, engineering and delivery teams to build a secure, scalable platform for personalised customer engagement.

What You'll Do:

• Lead discovery and translate business requirements into a clear Braze architecture and implementation plan.
• Configure the new Braze instance, including workspaces, access controls, channels and governance.
• Design customer identity, event taxonomies, data mappings, subscriptions and consent management.
• Architect SDK, API, CDP and warehouse integrations using Braze CDI and Currents.
• Build efficient data models that balance personalisation with platform limits.
• Plan the migration of data, audiences, templates, campaigns and automated journeys.
• Establish security, privacy and compliance controls.
• Lead email authentication, IP and domain warming, deliverability and suppression synchronisation.
• Enable multichannel messaging and advanced personalisation using Canvas Flow, Liquid and Connected Content.
• Manage testing, cutover, launch support, documentation and operational handover.
• Explain technical decisions clearly and manage risks, dependencies and trade-offs

What You'll Bring

• Proven experience migrating a CRM, marketing automation or customer engagement platform to Braze.
• Hands-on experience establishing a new Braze instance through to production.
• Strong knowledge of Braze data structures, identity management, segmentation, Canvas, campaigns and personalisation.
• Practical experience with REST APIs, JSON, SDKs and customer data pipelines.
• Experience preserving consent, preferences and suppression rules during migration.
• Deep knowledge of email infrastructure and deliverability, including SPF, DKIM, DMARC and IP warming.
• Experience leading workshops and coordinating delivery across client, agency and platform teams.
• Confidence managing testing, cutover, production issues and handover.
• The ability to work independently and resolve delivery risks proactively.
• Migration experience involving Salesforce Marketing Cloud, Adobe Campaign or Oracle Responsys.
• Experience with CDPs and cloud data warehouses.
• Agency or consultancy experience delivering complex client implementations.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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