Brand Community Architect (Australia)

HireTalent; Australia; On-site; AUD 80,000 - 120,000; Full time

Job summary

HireTalent in Australia seeks a Brand Community Strategist to bridge client marketing goals with authentic brand communities. You’ll guide organic activation, craft tone and posts, and mentor brands on community etiquette.

This role blends strategy, diplomacy, and education as you collaborate with Sales and Client Partner teams, synthesize partner inquiries, and help shape product feedback for better brand presence.

Qualifications

• Active client user with deep understanding of client, threads, crossposts and community dynamics.
• 4–7 years in community management, social media strategy, or agency-side support.
• Ability to translate internet culture into actionable marketing guidance.
• Hands-on knowledge of profile setup, verification, moderation, and listening tools.
• Strategic empathy and marketing literacy to support funnel goals.
• Self-starter able to navigate gray areas and non-standard requests.
• BA/BS degree or equivalent work experience.

Responsibilities

• Organic Strategy & Recommendations: advise on brand engagement across the client.
• Copywriting Education & Enablement: guide tone, voice, posts, comments, and AMAs.
• Moderation & Community Guidance: advise on moderator outreach and rules.
• Profile Setup & Tools Activation: guide profile setup, verification, and listening features.
• Cross-Functional Collaboration: work with Sales and Client Partner teams on approvals.
• Product Feedback: synthesize partner inquiries to inform Product and Engineering.

Skills

Client DNA

Platform & Execution

Consultative Partner Support

Strategic Empathy

Self-Starter

Education

BA/BS or equivalent

4-7 Years Experience in community management or related

Job description

HireTalent in Australia seeks a Brand Community Strategist to bridge client marketing goals with authentic brand communities. You’ll guide organic activation, craft tone and posts, and mentor brands on community etiquette.

This role blends strategy, diplomacy, and education as you collaborate with Sales and Client Partner teams, synthesize partner inquiries, and help shape product feedback for better brand presence.