Branch Manager; Sylvania

IMB Bank; Sutherland Shire Council; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Great training

Career development

Diversity & inclusion

Wellbeing days

Product concessions

Purchased annual leave

Job summary

IMB Bank is seeking a Branch Manager in Sylvania to lead a small team, drive relationship development with members, and manage lending services from application to settlement. You will support SMEs and build local community connections, delivering positive customer experiences across our digital platforms.

The role demands hands-on management, regulatory adherence, and collaboration with the broader retail network. Strong home loan experience and leadership capability are essential.

Qualifications

• Previous experience in writing home loans is essential.
• Strong leadership with coaching and training capabilities.
• Proactive in sourcing new business opportunities in the local community.
• Ability to manage operations in a regulated banking environment.

Responsibilities

• Motivate and develop a small team to achieve branch objectives.
• Build community relationships and provide positive customer experiences.
• Sourcing new opportunities and referrer arrangements.
• Support small businesses.
• Leverage IMB’s Financial Health Checks to recommend suitable products.
• Manage home loans through application to settlement in NCCP compliance.
• Oversee day-to-day branch operations ensuring compliance and reporting.

Skills

Team leadership

Relationship development

Coaching & training

Communication skills

Business development

Job description

• Located in Sylvania – Competitive Salary & Benefits
• Lead a team and grow a local business to greater success
• Genuine opportunity to impact positive financial outcomes for customers

We have an exciting new opportunity for a Branch Manager with a flair for relationship development and leadership, to provide support to our Sylvaniabranch. As an integral part of our leadership team, you will be comfortable providing hands on management and lending service and support to our teams and customers.

About the Role

• Motivating, developing and inspiring a small team to achieve both branch and employee objectives
• Connecting in the community and building relationships with members by providing positive interactions and experiences both face to face and via our digital platforms
• Sourcing new opportunities and referrer arrangements
• Supporting small businesses
• Leveraging off IMB’s Financial Health Checks, striving to provide the right products that suit member needs through effective conversations and interviews
• Conducting both personal and home loans and managing the member experience from application through to settlement in compliance with NCCP and IMB requirements
• Overseeing the day-to-day operations of the branch ensuring legal, risk, compliance, regulatory and reporting requirements are met
• Working collaboratively with the broader retail network team and all departments

About You

• Previous experience in writing home loans is essential
• An impressive track record in leading people by building their capability through coaching, training, and implementing effective management techniques
• Effective communication and interpersonal skills with a willingness to proactively source new business opportunities across the local community
• The ability to manage branch operations in a highly regulated banking environment and adhere to regulatory and compliance requirements.

About IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we’ve doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

As an award-winning Bank and an Employer of Choice for Gender Equality, IMB offers some benefits such as:

• Great training and onboarding
• Genuine career pathways and opportunity to accelerate your skills and experience
• A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including designated wellbeing days
• Friendly and professional team environment
• Product concessions
• Purchased annual leave

Applications close date 27th September2026.