Branch Manager; Retail Banking

IMB Bank; Sutherland Shire Council; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Great training and onboarding

Career pathways and skill acceleration

Diversity and inclusion & wellbeing

Job summary

IMB Bank in Sylvania seeks a Branch Manager to lead a small team, drive lending services and support to customers. You will build community relationships, source new business opportunities, and manage branch operations in a highly regulated banking environment.

Key requirements include extensive home loan experience, proven leadership through coaching and development, and strong communication skills to deliver excellent member experiences across face-to-face and digital channels.

Qualifications

• Previous experience in home loan writing is essential and demonstrated leadership capability.
• Strong track record in coaching, training and applying effective management techniques.
• Excellent communication and interpersonal skills with a proactive community focus.

Responsibilities

• Motivate, develop and inspire a small team to meet branch and employee objectives.
• Build relationships with members and the community through in-branch and digital interactions.
• Source new opportunities and implement referral arrangements; support small businesses.

Skills

Leadership

Coaching

Communication

Relationship building

Interpersonal skills

Regulatory compliance

Job description

We have an exciting new opportunity for a Branch Manager with a flair for relationship development and leadership, to provide support to our Sylvaniabranch. As an integral part of our leadership team, you will be comfortable providing hands on management and lending service and support to our teams and customers.

About the Role

Motivating, developing and inspiring a small team to achieve both branch and employee objectives

Connecting in the community and building relationships with members by providing positive interactions and experiences both face to face and via our digital platforms

Sourcing new opportunities and referrer arrangements

Supporting small businesses

Leveraging off IMB’s Financial Health Checks, striving to provide the right products that suit member needs through effective conversations and interviews

Conducting both personal and home loans and managing the member experience from application through to settlement in compliance with NCCP and IMB requirements

Overseeing the day-to-day operations of the branch ensuring legal, risk, compliance, regulatory and reporting requirements are met

Working collaboratively with the broader retail network team and all departments

About You

Previous experience in writing home loans is essential

An impressive track record in leading people by building their capability through coaching, training, and implementing effective management techniques

Effective communication and interpersonal skills with a willingness to proactively source new business opportunities across the local community

The ability to manage branch operations in a highly regulated banking environment and adhere to regulatory and compliance requirements.

About IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we’ve doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

As an award-winning Bank and an Employer of Choice for Gender Equality, IMB offers some benefits such as:

Great training and onboarding

Genuine career pathways and opportunity to accelerate your skills and experience

A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including designated wellbeing days

Friendly and professional team environment

Product concessions

Purchased annual leave

Applications close date 27th September2026.