Branch Manager: Lead Teams, Drive KPI Growth

Work Initiatives; Gladstone Regional; Sur place; AUD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Career progression

Flexible working

Employee discounts

Wellbeing program

Additional leave

Novated leasing

Parental leave

Volunteer opportunities

Résumé du poste

Coates Biloela is seeking a Branch Manager to lead a team of customer and service professionals to safely deliver outstanding service to our customers. You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates’ customers.

You’ll be responsible for branch performance with a focus on safety and achieving KPI’s related to revenue, fleet

Qualifications

• Experience in sales and operational management.
• Previous team leadership experience and developing a cohesive team.
• Track record of delivering on KPIs and commercial outcomes.
• Strong communication skills, written and verbal.
• Proficiency with customer databases and Microsoft Office Suite.

Responsabilités

• Lead a team of customer and service professionals to deliver safe, high-quality service.
• Drive branch performance with safety and KPI focus on revenue, fleet utilisation and loyalty.
• Guide and motivate staff to provide excellent customer service.
• Develop quotes, raise purchase orders and enter hire agreements.

Connaissances

Branch management

Team leadership

KPI delivery

Commercial acumen

Communication

MS Office

Outils

MS Office

Description du poste

Coates Biloela is seeking a Branch Manager to lead a team of customer and service professionals to safely deliver outstanding service to our customers. You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates’ customers.

You’ll be responsible for branch performance with a focus on safety and achieving KPI’s related to revenue, fleet