Branch Manager: Lead a People-Centric, KPI-Driven Team

Coates; Banana Shire; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Bonus Plan

Company vehicle

Job summary

Coates in Biloela seeks a Branch Manager to lead a team of customer and service professionals, delivering outstanding service while focusing on safety and KPI achievement. You will motivate and develop the team, oversee quotes, orders and hire agreements, and manage assets and branch P&L to drive revenue and customer loyalty.

The role offers a permanent full-time position with a Bonus Plan and a fully maintained tool of trade motor vehicle.

Qualifications

• Proven sales and operations management experience.
• Demonstrated ability to lead and develop a team.
• Track record of delivering on KPIs.

Responsibilities

• Accountability for branch performance with a focus on safety and achieving KPI’s related to revenue, fleet utilisation and customer loyalty.
• Ensure the safety of your team and Coates customers.
• Motivate staff to provide excellent customer service and foster a one-team culture.
• Develop quotes, raise purchase orders and enter hire agreements.
• Oversee Asset Management.
• Manage branch P&L and KPI performance around fleet availability and loyalty.

Skills

Sales & Ops Mgmt

Team leadership

KPI delivery

Commercial acumen

Communication

MS Office

Job description

Coates in Biloela seeks a Branch Manager to lead a team of customer and service professionals, delivering outstanding service while focusing on safety and KPI achievement. You will motivate and develop the team, oversee quotes, orders and hire agreements, and manage assets and branch P&L to drive revenue and customer loyalty.

The role offers a permanent full-time position with a Bonus Plan and a fully maintained tool of trade motor vehicle.