Branch Manager - Safety, Service & KPI Leader

Coates; Moranbah; Sur place; AUD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Development and career progression

Flexible working options

Employee discounts and wellbeing

Additional leave program

Novated leasing and salary sacrifice

Paid Parental Leave

Volunteer opportunities

Résumé du poste

Coates Moranbah are seeking an experienced Branch Manager to lead a team of customer and service professionals in Moranbah. You will drive branch performance, safety, and customer satisfaction while delivering against revenue and fleet KPIs.

You will inspire the team, develop a One Team culture, and ensure operational excellence through quotes, hire agreements, asset management and P&L oversight. This role offers stability in a permanent full-time position with a focus on safety and growth.

Qualifications

• Sales and operational management experience.
• Previous team leadership experience and developing a cohesive team mindset.
• Track record of delivering on KPIs.
• Demonstrated commercial acumen.
• Excellent written and verbal communication skills.
• Strong computer literacy, including databases and Microsoft Office.

Responsabilités

• Accountability for branch performance with a focus on safety and achieving KPI's related to revenue, fleet utilisation and customer loyalty.
• Ensuring the safety of your team and Coates customers.
• Guide and motivate staff to provide excellent customer service – a happy customer will be a returning customer.
• Create the best solution / outcome for our customers—develop quotes, raise purchase orders and enter hire agreements.
• Oversee Asset Management.
• Manage branch P&L's and KPI's around fleet availability, fleet utilisation and customer loyalty.

Connaissances

Sales and operational management

Team leadership

KPI delivery

Commercial acumen

Communication

Computer literacy

Description du poste

Coates Moranbah are seeking an experienced Branch Manager to lead a team of customer and service professionals in Moranbah. You will drive branch performance, safety, and customer satisfaction while delivering against revenue and fleet KPIs.

You will inspire the team, develop a One Team culture, and ensure operational excellence through quotes, hire agreements, asset management and P&L oversight. This role offers stability in a permanent full-time position with a focus on safety and growth.