Retail Salesperson

ARB Corporation; Rockhampton Regional; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Team environment

Job summary

ARB Corporation in Rockhampton is seeking an experienced sales professional to drive premium 4x4 accessory sales. You’ll convert enquiries to orders, provide outstanding service, and manage bookings from start to finish while building lasting customer relationships.

You'll respond to inquiries over the counter, phone, and email from dealers and trade clients, participate in events, and advocate the ARB brand while delivering expert product recommendations.

Qualifications

• Passionate about customer service and building relationships.
• Results-driven with a background in B2B sales.
• Strong automotive knowledge and passion for off-road adventures.
• Comfortable using systems for customer databases and bookings.

Responsibilities

• Process customer orders from entry to delivery and invoicing.
• Provide admin support including data entry, bookings, and inventory checks.
• Handle sales inquiries by over-the-counter, phone, and email from dealers and trade clients.
• Participate in events like 4x4 Shows and Open Days to showcase ARB products.

Skills

Customer service

Relationship building

Sales

B2B sales

Job description

The Role:

As the go-to expert for customers, you’ll drive sales by recommending premium 4x4 accessories that meet customer needs. Reporting to the Branch Manager, you’ll convert enquiries into confirmed orders while delivering exceptional service and ensuring jobs run smoothly from booking through to completion. We're looking for an experienced sales professional who thrives on building relationships, creating opportunities, and delivering outstanding customer experiences.

What You’ll Do:

• Drive customer satisfaction, by processing customer orders with precision, from order entry and delivery tracking to invoicing.
• Provide administrative support through data entry, manage bookings, inventory management, and check workshop output before delivery to customers.
• Address sales inquiries over the counter, by phone, and via email from a diverse range of customers, including automotive dealers and trade clients.
• Participate in exciting events like 4x4 Shows and Open Days that showcase our brand and products.

What’s in It for You:

• Enjoy competitive pay that reflects your skills and experience.
• Take advantage of significant employee discounts in our retail store - gear up for your own adventures!
• Grow your career through ongoing training and development, expanding your expertise in the latest aftermarket accessories, products, and innovations
• Work alongside passionate industry professionals in a collaborative environment that fosters teamwork, growth, and mutual respect.

Who You Are:

• Passionate about customer service, following up with customers, building relationships and a drive to make every customer interaction expectational.
• A results-driven sales professional with a strong background in B2B sales.
• Bring genuine passion for off-road vehicles and adventure, backed by strong automotive knowledge.
• Comfortable using systems for maintaining customer databases, managing bookings, and streamlining processes.

You thrive in a collaborative environment and are eager to contribute to a cohesive team.

About us:

At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Operating in 100 countries, our reputation is built on high-quality products and people who value quality, reliability, and practicality.